Christine Cline
Asheville,NC
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Dependable Server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
15
15
years of professional experience
Work History
Server
JK's Kitchen Inc.
Asheville, North Carolina
05.2013 - 08.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Server Manager
Chelsea's Tea Room Restaurant
Asheville, North Carolina
03.2007 - 04.2013
- Led team of servers to consistently meet customer service and sales targets.
- Welcomed and greeted guests before presenting special menu items to clients.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
No Degree - Computer And Information Sciences
AB Technical College
Asheville, NCHigh School Diploma -
TC Roberson High School
Asheville, NC06.1982
Skills
- Team Player
- Warm and Friendly
- High-Volume Dining
- Customer Service and Rapport
- Cool Under Pressure
- Guest Satisfaction
- Hospitality Service Expertise
- Courteous Phone Demeanor
- Adaptable and Flexible
- Energetic and Outgoing
- Light computer skills
Leisure Activities
- Love to travel
- Spend time with family and friends
- Gardening
- Hiking
- Pet sitting
Timeline
Server
JK's Kitchen Inc.
05.2013 - 08.2022
Server Manager
Chelsea's Tea Room Restaurant
03.2007 - 04.2013
No Degree - Computer And Information Sciences
AB Technical College
High School Diploma -
TC Roberson High School
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