Chris Holborough
Atlanta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Dealership Valet/Hospitality Specialist
Citrin
01.2022 - 12.2022
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Promoted available products and services to customers during service, account management, and order calls.
- Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
- Maintained up-to-date knowledge of product and service changes.
- Developed and updated databases to handle customer data.
Package Handler
Fed Ex Ground
09.2021 - 01.2022
- Monitored and tracked shipment progress to confirm on-time delivery.
- Followed safety regulations to maintain safe work environment.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
Driver Helper
DDS Enterprises
03.2020 - 01.2021
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Successfully avoided time delivery delays by carefully planning best routes.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Protected people and equipment from hazardous materials by using correct procedures.
Detail Specialist
Tephseal
01.2018 - 01.2020
- Inspected vehicles and equipment for visible damage.
- Maintained records of cleaning activities.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Wiped down and polished interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
Education
High School Diploma -
Salem High School
Conyers, GA04.2013
Skills
- Station Preparation
- Maintenance Team Collaboration
- Customer Support
- Budget Administration
- Customer Loyalty
- Administrative Assistance
Timeline
Dealership Valet/Hospitality Specialist
Citrin
01.2022 - 12.2022
Package Handler
Fed Ex Ground
09.2021 - 01.2022
Driver Helper
DDS Enterprises
03.2020 - 01.2021
Detail Specialist
Tephseal
01.2018 - 01.2020
High School Diploma -
Salem High School
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