Chris Alvarez
Glendale,AZ
Summary
Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in emergency generator and transfer switch equipment repair and maintenance.
Overview
23
23
years of professional experience
Work History
Emergency Generator Field Technician
Global Power Group
Lakeside, CA
12.1999 - Current
- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
- Calibrated new and existing equipment for optimal performance.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Improved customer service ratings by resolving technical, on-site and off site issues quickly and accurately.
- Investigated and corrected mechanical problems with machinery such as generators and ATS'S.
- Discovered and resolved issues that affected project outcomes.
- Performed annual service visits and completed preventive maintenance on systems.
- Managed quality control initiatives to eliminate downtime and increase revenue.
- Managed repair documentation for emergency device troubleshooting.
Education
Power Generators And Control's
Generac
Oconomowoc, WI05.2015
16 Cylinder Diesel Engine
Mitsubishi North America
Chicago, IL11.2013
Generators And Controls'
Kohler Power Systems
Kohler, WI05.2011
Transfer Switch Certification
Kohler Power Systems
Kohler, WI05.2011
600 To 2000 Kw Generators
Kohler Power Systems
Kohler, WI10.2004
Skills
- Document Flow Coordination
- Safety Rules Regulations
- Data Transmissions Systems
- Handheld Devices
- Technical Analysis
- Maintaining Clean Work Areas
- Remote Programming
- Optimizing Performance
- Hardware and Software Installation
- Lockout and Tagout Processes
- Technician Assistance
- Safe Equipment Handling
- Routine Adjustment
- Service Records
Timeline
Emergency Generator Field Technician
Global Power Group
12.1999 - Current
Power Generators And Control's
Generac
16 Cylinder Diesel Engine
Mitsubishi North America
Generators And Controls'
Kohler Power Systems
Transfer Switch Certification
Kohler Power Systems
600 To 2000 Kw Generators
Kohler Power Systems
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