Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Hubbs

Fairborn,OH

Summary

Reliable employee seeking Service Technician position. Offering excellent communication and good judgment. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Organized Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

General Service Technician

Midas Automotive
Kettering, OH
11.2021 - Current
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Trained customer employees and managers on machine use and maintenance.

General Foreman

Master Contractors
New Carlisle, OH
08.2021 - 11.2021
  • Completed final walkthroughs at job sites to close out projects.
  • Worked alongside team to accomplish work goals according to schedule.
  • Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
  • Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
  • Planned each job with appropriate safety measures, addressing weight limits and fall protection.
  • Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
  • Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
  • Assembled and secured pipes, tubes, fittings and related equipment according to project specifications.
  • Supervised layout, assembly and installation of various sizes and types of drainage pipes.

Oil Change Technician

Jiffy Lube Oil Change Center
Englewood, OH
10.2019 - 12.2019
  • Kept shop areas neat, clean and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect and cool engine.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
  • Greeted customers and answered questions about oil changes and other services.
  • Suggested additional services to customers in order to meet upsell goals.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.

Cashier, Assistant Manager

Dollar Tree Stores
Dayton, OH
08.2017 - 08.2019
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Monitored security and handled incidents calmly.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Completed inventory counts and ordered merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Order Picker

Chewy Warehouse
Vandalia, OH
02.2019 - 05.2019
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Entered package information into company's computer system.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Stacker

Pratt Industries
Lewisburg, OH
12.2017 - 03.2018
  • Stacked finished cases on pallets according to customer requests.
  • Identified and removed products that did not meet quality control standards.
  • Operated formers, stretch wrappers and tape machines to package items.
  • Complied with company policy and legal regulations to achieve and maintain safe working environment.
  • Monitored complicated machinery and adjusted or shut down when problems arose.
  • Packaged items for shipment by date coding, case taping and palletizing.
  • Inspected final packaging to certify fit to customer specifications.
  • Prepared documentation throughout finishing process to accurately reflect inventory levels.
  • Minimized waste through making sure the die machine blade sharp and clear of debris to increase profits for company.

Parts Delivery Driver

Hubb's Heating & Air
Lancaster, OH
05.2017 - 12.2017
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Pulled parts off store shelves to fill customer orders.
  • Checked parts computer for stock items and initiated special orders.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Worked with clients to develop safety practices for both parts delivery drivers and client receivers.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Successfully avoided time delivery delays by carefully planning best routes.

Dishwasher

Perkins Restaurant
Miamisburg, OH
08.2016 - 08.2017
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots used often by kitchen staff.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.

General Office Worker

VineBrook Homes
Huber Heights, OH
06.2014 - 08.2015
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

ECOT
Columbus, OH
05.2017

Skills

  • Expertise in Installations
  • Specification Reading
  • Filter Replacement
  • Preventive Maintenance
  • Attention to Detail
  • Hand Tool Knowledge
  • Technical Support
  • Repair Cost Estimation
  • Diagnosis and Repair
  • Heavy Lifting
  • Service Ticket Accuracy
  • Issue and Problem Resolution
  • Diagnostic Procedures
  • Hardworking and Dedicated
  • Vehicle Inspection and Maintenance
  • Customer Relations
  • Basic Tools
  • Valid Driver's License
  • Mechanical Abilities
  • Equipment Inspection
  • Work Orders and Documentation
  • Power Tool Proficiency
  • Installation and Repair
  • Customer Service
  • Work Area Cleanliness
  • Air Conditioning Service
  • Wheel Alignment
  • Spark Plug Replacement
  • Oil Changes
  • HVAC and Refrigeration Systems

Timeline

General Service Technician

Midas Automotive
11.2021 - Current

General Foreman

Master Contractors
08.2021 - 11.2021

Oil Change Technician

Jiffy Lube Oil Change Center
10.2019 - 12.2019

Order Picker

Chewy Warehouse
02.2019 - 05.2019

Stacker

Pratt Industries
12.2017 - 03.2018

Cashier, Assistant Manager

Dollar Tree Stores
08.2017 - 08.2019

Parts Delivery Driver

Hubb's Heating & Air
05.2017 - 12.2017

Dishwasher

Perkins Restaurant
08.2016 - 08.2017

General Office Worker

VineBrook Homes
06.2014 - 08.2015

High School Diploma -

ECOT

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Charles Hubbs