Cesar Becerra

Dependable Receiving Associate with 5 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions. High School-educated Warehouse Receiver works extended periods in extreme temperatures for over 3 hours while repetitively lifting over 80 pounds. Properly handles materials, adheres to safety procedures and produces accurate and timely shipments. Recognized for attention to detail, drive for excellence and consistently maintaining highest standards. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Collaborated with team of 3 in the development of a major IT project at Amazon to completely convert and upgrade associate's personal computers in order to completely revamp how fast and efficient we all work on shipments and overall safety with less hanging wires and much neater and smaller personal computers and scanners to reduce clutter and snags.
• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Documented and resolved freezing and lock ups with laptops for our problem solvers at Amazon which led to much higher productivity overall for the entire building.
• Supervised team of 30 staff members when senior operation managers weren't on the floor.