Celena Uribe
Santa Monica,CA
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 5 years of experience providing quality administrative support to clients.
Overview
12
12
years of professional experience
Work History
Virtual Administrative Assistant
Brown Badass Bonita
Los Angeles, CA
11.2021 - 08.2022
- Completed administrative tasks by performing business correspondence, transcription and data entry.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Conferred with customers by telephone, chat or email to provide information about [Product or Service].
- Executed travel arrangements by researching and booking flights and accommodations.
- Analyzed and compiled data to prepare comprehensive reports for management.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created & reviewed spreadsheets and kept online records.
Administrative Assistant
Gate Gourmet
Los Angeles, CA
03.2017 - 10.2020
- Received incoming calls, coordinated with sta and kitchen personnel to ensure outbound trolleys are on schedule
- Worked frequently with warehouse management systems, producing reports and analyzing data
- Maintained the stocked database, ensuring information is recorded accurately and in a timely manner
- Logistic environment
- Management & booking of inbound deliveries
- Investigated & responded to a wide variety of customer queries
- Reported key figures & data reports to senior management
- Data input and analysis
- Liaised with customers via phone and email
- Managed calendar for appointments, deliveries and employee’s schedule
- Worked closely with Fed-Ex, Usps, and third party vendors.Assisted in presentations of Powerpoint and Excel.
Warehouse Associate
Mattel Inc
El Segundo, CA
11.2016 - 12.2016
- Supervised sta during shifts worked
- Ensured sta completed all shift tasks
- Interacted with all customers in a friendly manner
- Resolved customer complaints
- Wrote weekly sta schedules for shifts
- Ensured all close-down duties were completed including mopping and cleaning
- Performed money counts with cashiers of drawers and addressed discrepancies.
Shift Lead
Pizza Rev
El Segundo, CA
04.2014 - 10.2016
- Supervised other sta during shifts
- Ensured sta completed all shift tasks
- Interacted with all customers in a friendly manner.
Family Child Care Provider
06.2010 - 08.2015
- Maintain a safe play environment
- Dress children and change diapers
- Observe and monitor children's play activities
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Sanitize toys and play equipment
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
- Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
- Assist in preparing food and serving meals and refreshments to children
- Instruct children in health and personal habits, such as eating, resting, and toilet habits.
Cashier
El Pollo Loco
Santa Monica, CA
06.2010 - 08.2010
- Resolved customer complaints
- Wrote weekly sta schedules for shifts
- Ensured all close-down duties were completed including mopping, cleaning, and disinfection of food preparation surfaces
- Performed money counts with cashiers of drawers and addressed discrepancies
- Greet customers
- Ering them information about new products and prices
- Process orders and payments; ensure customers are satisfied with products
- Maintain orderly, clean, and well stocked work area
- Interact with customers to provide information in response to inquiries about products and services.
Education
DIploma - General Studies
Venice High School
No Degree - Criminal Justice
US CAREER INSTITUTE
Fort Collins, COSkills
- Customer/Personnel Service
- Critical Thinking Skills
- Excellent Judgement
- Proficient with Microsoft
- Word, Outlook, and Excel
- Detail-Oriented
- Time-Management
- Problem Sensitivity
- Reading Comprehension
- Speech Clarity
- Knowledge of
- Ce
- Procedures
- Logically-Minded
- Office Supplies and Inventory
- Supply Inventory Control
- Ease with Computers and Technology
- Business Correspondence
- Office Equipment Operation
- Administrative Management
- Database and Client Management Systems
- Advanced Excel Spreadsheet Functions
- Appointment Coordination
- Client Meetings
- Multitasking and Time Management
- Computers and Technology
- PowerPoint Presentations
- Strong Organizational Skills
- Document and File Management
- Meeting Support
- Payment Collection
- Schedule Preparation
- Microsoft Word
- Google Calendar
Timeline
Virtual Administrative Assistant
Brown Badass Bonita
11.2021 - 08.2022
Administrative Assistant
Gate Gourmet
03.2017 - 10.2020
Warehouse Associate
Mattel Inc
11.2016 - 12.2016
Shift Lead
Pizza Rev
04.2014 - 10.2016
Family Child Care Provider
06.2010 - 08.2015
Cashier
El Pollo Loco
06.2010 - 08.2010
DIploma - General Studies
Venice High School
No Degree - Criminal Justice
US CAREER INSTITUTE
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