Carrie J. Twedt

• Support six lines of businesses encompassing 9,000+ employees
• Engage with multiple partners within HR, Legal, Enterprise, Technology, Investigations, and business functions to reduce risk while balancing fair treatment of employees
• Provide expert advice and coaching to any of the 400+ Employee Relations Consultants within the company
• Escalation point for issues involving my lines of business
• Write and review policies and procedures for employee relations as well as those within the business

• Member of a 3 person Specialty Consulting team entrusted with handling highly sensitive and complex Employee Relations matters supporting the most sr. leaders of the company or matters involving other employees within the Human Resources, Employee Relations, and Investigations teams
• Bring light to policies or procedures which warrant review, engaging the appropriate partners which may result in recommendations for change impacting the company
• Engage in discussion with managers around the corrective action process and provide recommendations on appropriate next steps
• When appropriate following review of an Employee Relations case, provide guidance on management coaching and development strategies to sr. leaders
• Significant collaboration with Legal partners, other Employee Relations colleagues, Human Resource partners, and business leadership
• Provide knowledge of policies to analyze and interpret in consulting, minimizing risk to the organization while considering employee factors
• Wrote Employee Relations procedures for engagement process with the Legal department
• Maintain a full case load of 20+ cases along with consulting on complex issues outside of the normal case load responsibilities

• Conduct impartial investigations into Title VI and Retaliation allegations by employees and customers
• Complete all investigations within expected SLAs
• Updated documents, prepared reports and maintained case files.

• Extensive documentation requiring strong writing skills in a concise manner
• Work with multiple partners including Employee Relations, Legal, Corporate Security, EAC, business leaders, and fellow Investigators in Employment and Internal Investigations.
• Kept current on all federal and state agency policies, rules, regulations and statutes.

• Manage complex projects working with HR partners and mid to senior level business partners to drive business goals
• Consult on organizational design and effectiveness keeping in mind balancing risk, reputation while meeting business goals
• Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
• Work with International HR partners to facilitate cross border hires
• Analysis of team member attrition and work place satisfaction
• Facilitate new leader implementation discussions to more quickly gain team engagement and efficiencies.