Caroline Patti
Prescott,AZ
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner. Innovative and creative in designing new training seminars, employee engagement and retention programs
Overview
20
20
years of professional experience
Work History
Human Resources Director
Yavapai Gaming Agency/ Yavapai Prescott Tribe
Prescott, AZ
05.2021 - Current
- Created and implemented forward-thinking initiatives to improve employee engagement. Resulted in a 36% reduction in turnover
- Followed programs closely to assess their effectiveness and make proactive changes to meet demands.
- Liaised between multiple business divisions to improve communications.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Developed incentive program for hiring and retaining employees.
- Maintained and provides current information on all benefit programs including workman comp, retirement, and healthcare
- Regularly meets with the Yavapai Prescott Indian tribe's Board of Directors
- Developed succession plans and promotion paths for staff.
- Structured compensation and benefits according to market conditions and budget demands.
- Monitored administration of the benefits program to maintain compliance with the employment insurance program.
- Established and maintained personnel records according to state and federal laws
- Recruiting and onboarding of new employees
- Followed tribal law policies in auditing and statistical concepts
Human Resources Business Partner
CAM Properties
Phoenix, AZ
05.2020 - 04.2021
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 18 new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Collaborated with leadership to assess and improve policies across board.
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
Senior Global Director of Sales and Education
Kypris Beauty
Phoenix, AZ
11.2017 - 05.2020
- Lead a team of highly successful Sales Directors, Sales Educators, Estheticians and Marketing Executives globally
- Organized and coded all documents related to due diligence for acquisitions
- Create global strategy for distribution across all channels: Resort Spa, Day Spa, Retail and e-commerce
- Develop sales budgets and sales forecasting
- Design education tools and training seminar content
- Achieve and exceed sales goals and new account acquisition targets
- Work with Founder and CFO to create company policy and procedures
- Lead marketing activities and implement strategies
- Forecasted sales of $1.2MM and set successful policies to achieve sales objectives and related metrics within timeframe.
Human Resouces Manager
Saks Fifth Avenue
Phoenix, AZ
03.2016 - 11.2017
- Implemented performance review and motivational strategies to elevate HR team results.
- Developed promotional paths and succession plans.
- Created programs to reduce turnover by 17% in 2016 and improve employee engagement in daily business process.
- Structured compensation and benefits according to market conditions and budget demands.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
Human Resources Executive/Regional Sales Director
Estee Lauder
Phoenix, AZ
01.2001 - 01.2014
- Drove Sales and Service in 5 State Territory/AZ,NV,UT,ID,HI
- Inducted to Estee Lauder "Mentor Council.
- Consistently outpaced peers on volume growth and "Mystery Shop" service scores. Highest National score of 97%
- Ranked #1 -Macy's, a key account at Fashion Show Mall in Las Vegas NV, grew the business from 9K to 1.5MM
- Test Market expert- Won award for innovation with "Value Communication" program Dillard's
- Authored all Counter Manager meetings for the Southwest, as an expert in adult learning created formats for US market
- Grew territory from 24MM to 29MM which was a 8% upswing.
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Maintained human resources regulatory compliance with local, state and federal laws.
Education
Master of Science - Human Resources Management
Vassar College
Poughkeepsie, NY05.2010
Bachelor of Science - Business
Eastern Oregon State
05.1994
Skills
- WorkForce Planning
- Organizational Development
- Labor Relations
- Performance Management
- Data Analysis
- SHRM-SCP
- Talent Acquisition
- Process Improvement
- Compensation and benefits
- Microsoft Office and HR Systems
- Training Programs
Accomplishments
- Achieved Sales Goals for 13 years with Estee Lauder
- Member of Estee Lauder's esteemed "Mentor Council"
- Best of the Best 2001-Estee Lauder
- Executive of the year 2013-Estee Lauder
- SHRM-SCP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Human Resources Director
Yavapai Gaming Agency/ Yavapai Prescott Tribe
05.2021 - Current
Human Resources Business Partner
CAM Properties
05.2020 - 04.2021
Senior Global Director of Sales and Education
Kypris Beauty
11.2017 - 05.2020
Human Resouces Manager
Saks Fifth Avenue
03.2016 - 11.2017
Human Resources Executive/Regional Sales Director
Estee Lauder
01.2001 - 01.2014
Master of Science - Human Resources Management
Vassar College
Bachelor of Science - Business
Eastern Oregon State
Similar Profiles
Ashtyn RodriguezAshtyn Rodriguez
Licensed Nurse Assistant at Yavapai Regional Medical Center WestLicensed Nurse Assistant at Yavapai Regional Medical Center West
JUANA DEE SALINASJUANA DEE SALINAS
Certified Medical Assistant at Yavapai County GovernmentCertified Medical Assistant at Yavapai County Government
Lindsay FannLindsay Fann
Registered Nurse, Medical-Surgical Unit at Yavapai Regional Medical CenterRegistered Nurse, Medical-Surgical Unit at Yavapai Regional Medical Center