Summary
Overview
Work History
Education
Skills
Timeline
Generic
CANDICE SHELTON

CANDICE SHELTON

Spanaway,WA

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

8
8
years of professional experience

Work History

Grocery Team Member

Fred Meyer
Spanaway, WA
08.2015 - Current
  • FRED MEYER
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Analyzed annual and quarterly stock levels to schedule resupply of nutritional grocery products .
  • Computed and created purchase orders in ISP/Zebra system to monitor stock levels, verify purchase requisitions and expedite customer orders.

BILLING SPECIALIST

PUGET SOUND INSTITUTE OF PATHOLOGY
Seattle, WA
10.2005 - 05.2007
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Responded to customer concerns and questions on daily basis.
  • Executed billing tasks and recorded information in company databases.
  • Used data entry skills to accurately document and input statements.
  • Managed invoicing and payment processing operations.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.

Education

CERTIFICATE IN RETAIL MANAGEMENT -

CLOVER PARK TECHNICAL COLLEGE
Lakewood, WA
06.2017

Associate of Arts -

LOWER COLUMBIA COLLEGE
Longview, WA

Skills

  • Merchandise Recommendations
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Exceeding Customer Expectations
  • Engaging with Diverse Customers
  • Building Customer Relationships and Loyalty
  • Retail Metrics and Goals
  • Computer Proficiency and Microsoft Office
  • Store Policies and Procedures
  • Time Management
  • Information Analysis
  • Team Supervision
  • Store Organization

Timeline

Grocery Team Member

Fred Meyer
08.2015 - Current

BILLING SPECIALIST

PUGET SOUND INSTITUTE OF PATHOLOGY
10.2005 - 05.2007

CERTIFICATE IN RETAIL MANAGEMENT -

CLOVER PARK TECHNICAL COLLEGE

Associate of Arts -

LOWER COLUMBIA COLLEGE

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CANDICE SHELTON