Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Cami-Mari Mammen

Fayetteville,AR
Cami-Mari Mammen

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure available position and ready to help team achieve company goals. Organized and dependable team mate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
years of professional experience

Work History

Whole Foods Market
Fayetteville, AR

Team Member
01.2019 - Current

Job overview

  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Responsible for ordering coffee and bulk products daily to ensure product is always available.
  • Learned all required tasks quickly to maximize performance.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted with inventory counts and stocking of merchandise.
  • Opened and closed store 6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.

CiCis Pizza
Fayetteville, AR

Assistant Manager
01.2013 - 01.2019

Job overview

  • Assisted with weekly inventory orders.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Processed cash, credit, debit, and check payments.
  • Counted out cash drawers and balanced totals.
  • Received and counted money.
  • Accepted and processed customer returns
  • Opened and closed store 6 days per week by counting registers and making deposits.

Vanity Clothing Store
Fayetteville, AR

Key Holder Supervisor
08.2012 - 03.2013

Job overview

  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Completed store opening and closing procedures.
  • Opened and closed store 6 days per week by counting registers and making deposits.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Rotated stock according to dates and protocols.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Designed and built over dozens of displays to generate customer interest in store merchandise.
  • Opened inventory boxes and restocked shelves.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Tracked, analyzed and reported store sales performance metrics to store manager.
  • Monitored and restricted access to keys to maintain store security.
  • Processed cash, credit, debit, and check payments.
  • Counted out cash drawers and balanced totals.
  • Received and counted money.
  • Accepted and processed customer returns.
  • Trained and mentored new employees.
  • Directed customers to correct store locations.

Round Table Pizza, Inc
Lompoc, CA

Supervisor
07.2011 - 08.2012

Job overview

  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Observed packing operations to verify conformance to specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Processed cash, credit, debit, and check payments.
  • Counted out cash drawers and balanced totals.
  • Received and counted money.
  • Accepted and processed customer returns
  • Opened and closed store 6 days per week by counting registers and making deposits.

Education

Cabrillo High School
Lompoc, CA

High School Diploma
06.2011

Skills

  • Guest Satisfaction
  • Computer Skills
  • Cooperative Relationships
  • Hospitality and Accommodation
  • Organization skills
  • Complex Problem-Solving
  • Willingness to Learn
  • Following Instructions
  • Complaint resolution
  • Attention to Detail
  • Multitasking Abilities
  • Organization and Time Management
  • Flexible and Adaptable
  • Good Telephone Etiquette

Timeline

Team Member

Whole Foods Market
01.2019 - Current

Assistant Manager

CiCis Pizza
01.2013 - 01.2019

Key Holder Supervisor

Vanity Clothing Store
08.2012 - 03.2013

Supervisor

Round Table Pizza, Inc
07.2011 - 08.2012

Cabrillo High School

High School Diploma

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Cami-Mari Mammen