Callie Howard
BSN, MBA
Madisonville,TN
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Resourceful, offering history of success coordinating and monitoring projects and operations across various departments. Effective leader and problem-solver using independent decision-making skills and sound judgment to positively impact company success. Proficiencies in inventory control, project management, sales, staff training and development, and expertise generating optimal satisfaction levels while building profits and client satisfaction.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Skills
- Financial Management
- Daily Production Reports
- Training and Development
- Hiring and Recruitment Knowledge
- Business Administration
- Staff Management
- Process Improvement
- Customer Relationship Management
- Project Coordination
- Strategic Planning
- Scheduling and Coordination
- Risk Analysis
Work History
Emergency Room Registered Nurse/Shift Leader
Starr Regional Medical Center
Etowah, TN
10.2021 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Coached and mentored junior staff to uplift department capabilities.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Emergency Room Registered Nurse/Shift Leader
Roane Medical Center
Harriman, TN
04.2019 - 06.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed and motivated employees to be productive and engaged in work.
- Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads while aiding in decreasing supply costs.
- Coached and mentored junior staff to uplift department capabilities.
Director of Nursing
St. Paul's Senior Services
Chula Vista, CA
06.2017 - 03.2019
- Spearheaded and implemented new projects to expand scope of engagement and interest increasing census over 20% within one year.
- Identified department issues to recommend corrective actions.
- Established new policies and updated existing policies to improve standard of care for patients.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Worked closely administration to develop and implement best practices to improve patient and revenue outcomes.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Successfully negotiated client contract renewals to create increased revenue.
Clinic Supervisor/Director of Nursing Services
St. Paul's Senior Services
Chula Vista, CA
01.2012 - 06.2017
- Managed daily operations of [Number]-person clinic supporting approximately 300 patients
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
Clinic Registered Nurse
St. Paul's Senior Services
San Diego, CA
12.2010 - 01.2012
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Collaborated with interdisciplinary team to determine timely delivery of services as case manager for 65 assigned patients.
Assistant Director of Nursing
Granite Hills Convalescent Hospital
El Cajon, CA
11.2009 - 12.2010
- Planned and assigned workload to 35-person nursing staff to direct patient care.
- Defined testing protocols, quality assurance initiatives and policies and procedures.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Nursing House Supervisor
Granite Hills Convalescent Hospital
El Cajon, CA
01.2008 - 11.2009
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Ordered all nursing supplies and kept check on inventory levels aiding in decreasing supply costs.
Licensed Vocational Nurse
Granite Hills Convalescent Hospital
El Cajon, CA
09.2005 - 01.2008
- Performed medication administration and wound care for over 45 patients in 98-bed skilled facility.
- Supervised nursing assistants to coordinate complete and timely patient care increasing positive patient outcomes.
Education
MBA - Business Administration And Management
03.2023
- Dean's List 2022, 2023
- 4.0 GPA
- Delta Mu Delta Member
- Sigma Alpha PI Member
- Sigma Theta Tau Member
- American Nurses Association Member
Post-Graduate Degree - Project Management
03.2023 - 01.2024
Bachelor of Science - Nursing
05.2012
- Dean's List 2011, 2012
Associate of Science - Nursing
06.2009
Vocational Diploma - Nursing
05.2004
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
University of Phoenix - Post-Graduate Degree, Project Management
03.2023 - 01.2024
Emergency Room Registered Nurse/Shift Leader - Starr Regional Medical Center
10.2021 - Current
Emergency Room Registered Nurse/Shift Leader - Roane Medical Center
04.2019 - 06.2022
Director of Nursing - St. Paul's Senior Services
06.2017 - 03.2019
Clinic Supervisor/Director of Nursing Services - St. Paul's Senior Services
01.2012 - 06.2017
Clinic Registered Nurse - St. Paul's Senior Services
12.2010 - 01.2012
Assistant Director of Nursing - Granite Hills Convalescent Hospital
11.2009 - 12.2010
Nursing House Supervisor - Granite Hills Convalescent Hospital
01.2008 - 11.2009
Licensed Vocational Nurse - Granite Hills Convalescent Hospital
09.2005 - 01.2008
University of Phoenix - MBA, Business Administration And Management
University of Phoenix - Bachelor of Science, Nursing
Kaplan College - Associate of Science, Nursing
North Central Missouri College - Vocational Diploma, Nursing