Calandra France

Work History

France Financial Services LLC

02.2016 - Current

Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reconciled daily sales, returns and financial reports in QuickBooks.
Optimized team hiring, training and performance.
Founded and managed financial services business, growing revenue to $126,000 in first year.

AVR Management

06.2016 - 02.2019

Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Developed, reviewed and submitted property operating and capital budgets.

Associa

01.2014 - 06.2016

Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Prepared specifications, solicited bids and approved subcontracts for building services.
Developed, reviewed and submitted property operating and capital budgets.

First Service Residental

01.2013 - 01.2014

Followed up on delinquent tenants and coordinated collection procedures.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Developed, reviewed and submitted property operating and capital budgets.
Prepared specifications, solicited bids and approved subcontracts for building services.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.

JPMorgan Chase

07.2011 - 10.2012

Explained services and products to customers in friendly and engaging way.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Shouldered management responsibilities during absence of manager.
Assisted established management staff with operational oversight, business development and process improvement strategies.

JPMorgan Chase

10.2006 - 07.2011

Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Opened, closed and updated accounts for customers.
Provided advice on different bank products and financial options.
Balanced teller drawers and ATM cash.
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
Evaluated client financial positions and identified most appropriate banking products.
Upheld stringent bank standards for loans, money handling and legal considerations.
Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.