CAITLYN M. CRAVIOTTO
National Sales Manager
Vancouver,WA
Summary
Performance-driven National Sales Manager and business to business sales-person experienced in meeting sales goals for a large F500 company. Skilled with motivating and driving team-members to exceed performance targets. Enthusiastic and passionate trainer committed to outperforming the competition. Persuasive communicator and strategic planner with strong problem solving skills and an analytical and organized approach. Expert in business to business sales and team building bringing a 6+ year track record of success.
Overview
7
7
years of professional experience
Work History
National Sales Manager
Riverside Payments Inc.
Vancouver, Washington
10.2021 - Current
- Responsible for thirty 1099 Independent Contractor agents sales and success by closing their prospects over the phone.
- Exceeded targets by building, directing and motivating high-performing sales team of thirty individuals nationwide.
- Coached and maintained sales associates in our 10-step sales system, product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings and obtaining new accounts.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Received National Sales Manager of the month award in October 2021 and March 2022 for outstanding leadership and selling highest in revenue.
Inside Sales Manager
Riverside Payments Inc.
Vancouver, Washington
03.2020 - 05.2021
- Cold-called via phone and obtained referrals to develop sales pipeline.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Cultivated productive relationships and maintained quality communications with accounts to maximize client retention.
- Managed twelve sales representatives by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
Field Sales Territory Manager
Riverside Payments, Inc.
Eugene, Oregon
09.2017 - 01.2021
- Cold-called, canvassed and obtained referrals to develop sales pipeline.
- Converted business to business self-generated leads into new clients that signed a four-year contract to process merchant services with our company.
- Introduced cost-saving initiatives to reduce losses and increase profit margin for small-businesses nationwide.
- Modeled strong negotiation skills and consistent follow-up to independently sell new accounts.
- Offered new and existing customers profitable options in merchant services to maintain strong territory-wide revenue.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Secured private information to maintain customer confidence and protect operations.
- Accompanied sales representatives nationwide on site visits to resolve issues and foster and build relationships.
Field Account Executive
Riverside Payments, Inc.
Eugene, Oregon
05.2016 - 09.2017
- Cold-called, canvassed and obtained referrals to develop sales pipeline.
- Negotiated sales deals between clients and our company, resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Identified client needs to achieve service levels that met and exceeded expectations.
- Resolved issues promptly to drive satisfaction and enhance client retention and obtain new clients.
- Met monthly sales quotas closing at a 40% quote to close ratio.
Education
ASSOCIATES DEGREE - THE - ARTS
LANE COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA - undefined
MARIST CATHOLIC HIGHSCHOOL, EUGENE
Skills
Contract negotiations
Additional Information
- AWARDS , Sales Representative of the month - RIVERSIDE PAYMENTS INC. JUNE 2016, AUGUST 2016, SEPTEMBER 2016, APRIL 2017, JUNE 2017, SEPTEMBER 2017, FEBRUARY 2018, JUNE 2018, AUGUST 2018, NOVEMBER 2018, MARCH 2019, DECEMBER 2019, JANUARY 2020, SEPTEMBER 2020, National Sales Manager of the month OCTOBER 2021, MARCH 2022
Timeline
National Sales Manager
Riverside Payments Inc.
10.2021 - Current
Inside Sales Manager
Riverside Payments Inc.
03.2020 - 05.2021
Field Sales Territory Manager
Riverside Payments, Inc.
09.2017 - 01.2021
Field Account Executive
Riverside Payments, Inc.
05.2016 - 09.2017
ASSOCIATES DEGREE - THE - ARTS
LANE COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA - undefined
MARIST CATHOLIC HIGHSCHOOL, EUGENE
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