Brittany White
Assistant Store Manager
Hearne,TX
Summary
Results-oriented Assistant Store Manager offering three years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive to thrive in customer-focused, fast-paced environment. Obtained customer signatures on three to four delivery receipts per day to verify delivery for documentation. Verified contents of inventory loads against shipping papers to confirm accuracy. Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
1
1
Language
3
3
years of professional experience
Work History
Assistant Store Manager
Cefco
Hearne, Texas
06.2018 - 07.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Analyzed and interpreted store trends to facilitate planning.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
Education
GED -
A&M Consolidated High School
1801 Harvey Mitchell Parkway, College Station, TxSkills
Order management
undefinedAccomplishments
- Supervised team of three to four staff members.
- Collaborated with team of 8 in the development of having customers donate to Houston Children's Hospital.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Assistant Store Manager
Cefco
06.2018 - 07.2021
GED -
A&M Consolidated High School
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