Precise and organized with extensive knowledge of medical office needs with a background in insurance and office administration, frequently utilizing a variety of EHR and Microsoft applications. Committed to quality organization and office growth with solutions-oriented problem-solving capabilities. Well-rounded background with a history of both military and law enforcement, private healthcare, office management, and social media content, with a desire to grow and evolve both personally and professionally.
Work History
Certified Medical Coder
CompMed
Remote, Ohio
Reviewed out-patient medical documents of diagnosis and procedures and assigned ICD-10, CPT, and HCPCS according to coding guidelines.
Resourcefully used various coding books, procedure manuals and online encoders.
Maintained highest patient confidentiality in accordance with HIPAA guidelines.
Consulted with physicians and other staff for various reasons frequently.
Updated knowledge of Medicare and medicaid best-practices.
Used RPMS, Cerner, and other EHR systems, Microsoft suite, and web-based applications.
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Assigned appropriate medical codes with at least a 95% accuracy rate.
Records Manager, Deputy Clerk Treasurer
City of Alexandria and Alexandria Police Department
, Indiana
Oversaw all aspects of file room operations for the department and streamlined over 60 years of records to promote quicker turnaround.
Created reports, correspondence and spreadsheets with Microsoft Office programs.
Processed correspondence and distributed as needed.
Processed film, photographs, videos and other documentation from crime scenes to identify, evaluate and record evidence.
Transcribed pieces of recorded evidence for use in court cases and other legal proceedings.
Collaborated with Madison County Dispatch and other outside police agencies.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
In charge of all Accounts Payable for the City of Alexandria Indiana.
Manage all invoices, payment plans, bank and credit card statements, etc.
Work closely with the city’s Clerk-Treasurer, Mayor, and Department Heads to manage the city’s finances.
Patient Services Representative
Dawes-Fretzin Dermatology Group
Indianpolis, IN
Check in, Check out, and Scheduling.
Coordinated and scheduled patients for 12+ doctors, PA's, and NP's.
Billed patients, provided products and ensured accurate patient charts.
Scheduled patient referrals.
Ensured HIPPA compliancy.
Took copayments and compiled daily financial records.
Provided patient education
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Checked patient data including insurance, demographic and health history to keep information current.
Adhered to strict HIPAA guidelines to protect patient privacy.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Managed multi-line phone system.
Office Administrator
Priority 1 Medical
Indianapolis, IN
Oversaw daily office operations for staff of 20+ employees.
Screened a high volume of personal and business calls and directed them to the appropriate party.
Organized and attended meetings, including compiling all documents and reports ahead of time.
Filed paperwork and organized computer-based information.
Managed and reviewed filing and office systems.
Coordinated special projects and managed schedules.
Scheduled appointments and registered patients.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical records.
Prepared patient charts accurately and neatly for the clinic.
Prepared consent forms and took payments as necessary.
Education
High School Diploma -
Noblesville High School
Noblesville, IN
05.2010
Certification - Medical Insurance Coding
The Andrews School
Remote
07.2019
Skills
Attention to Detail
Time Management
Word Processing Software
Medical Terminology
Electronic Health Record Applications
Microsoft Office Suite
Complex Problem Solving
Adaptable and Resilient
Organization and Time Management
Resource Coordination and Allocation
Social Media Skills
Schedule Management
Writing and Editing Skills
Affiliations
AAPC
Indiana National Guard
Timeline
Certified Medical Coder
CompMed
Records Manager, Deputy Clerk Treasurer
City of Alexandria and Alexandria Police Department
Patient Services Representative
Dawes-Fretzin Dermatology Group
Office Administrator
Priority 1 Medical
High School Diploma -
Noblesville High School
Certification - Medical Insurance Coding
The Andrews School
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