Summary
Work History
Education
Skills
Affiliations
Timeline
SeniorSoftwareEngineer
BRITTANY DUNAWAY

BRITTANY DUNAWAY

Holton,IN

Summary

Precise and organized with extensive knowledge of medical office needs with a background in insurance and office administration, frequently utilizing a variety of EHR and Microsoft applications. Committed to quality organization and office growth with solutions-oriented problem-solving capabilities. Well-rounded background with a history of both military and law enforcement, private healthcare, office management, and social media content, with a desire to grow and evolve both personally and professionally.

Work History

Certified Medical Coder

CompMed
Remote, Ohio
  • Reviewed out-patient medical documents of diagnosis and procedures and assigned ICD-10, CPT, and HCPCS according to coding guidelines.
  • Resourcefully used various coding books, procedure manuals and online encoders.
  • Maintained highest patient confidentiality in accordance with HIPAA guidelines.
  • Consulted with physicians and other staff for various reasons frequently.
  • Updated knowledge of Medicare and medicaid best-practices.
  • Used RPMS, Cerner, and other EHR systems, Microsoft suite, and web-based applications.
  • Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
  • Assigned appropriate medical codes with at least a 95% accuracy rate.

Records Manager, Deputy Clerk Treasurer

City of Alexandria and Alexandria Police Department
, Indiana
  • Oversaw all aspects of file room operations for the department and streamlined over 60 years of records to promote quicker turnaround.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Processed correspondence and distributed as needed.
  • Processed film, photographs, videos and other documentation from crime scenes to identify, evaluate and record evidence.
  • Transcribed pieces of recorded evidence for use in court cases and other legal proceedings.
  • Collaborated with Madison County Dispatch and other outside police agencies.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • In charge of all Accounts Payable for the City of Alexandria Indiana.
  • Manage all invoices, payment plans, bank and credit card statements, etc.
  • Work closely with the city’s Clerk-Treasurer, Mayor, and Department Heads to manage the city’s finances.

Patient Services Representative

Dawes-Fretzin Dermatology Group
Indianpolis, IN
  • Check in, Check out, and Scheduling.
  • Coordinated and scheduled patients for 12+ doctors, PA's, and NP's.
  • Billed patients, provided products and ensured accurate patient charts.
  • Scheduled patient referrals.
  • Ensured HIPPA compliancy.
  • Took copayments and compiled daily financial records.
  • Provided patient education
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Managed multi-line phone system.

Office Administrator

Priority 1 Medical
Indianapolis, IN
  • Oversaw daily office operations for staff of 20+ employees.
  • Screened a high volume of personal and business calls and directed them to the appropriate party.
  • Organized and attended meetings, including compiling all documents and reports ahead of time.
  • Filed paperwork and organized computer-based information.
  • Managed and reviewed filing and office systems.
  • Coordinated special projects and managed schedules.
  • Scheduled appointments and registered patients.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical records.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared consent forms and took payments as necessary.

Education

High School Diploma -

Noblesville High School
Noblesville, IN
05.2010

Certification - Medical Insurance Coding

The Andrews School
Remote
07.2019

Skills

  • Attention to Detail
  • Time Management
  • Word Processing Software
  • Medical Terminology
  • Electronic Health Record Applications
  • Microsoft Office Suite
  • Complex Problem Solving
  • Adaptable and Resilient
  • Organization and Time Management
  • Resource Coordination and Allocation
  • Social Media Skills
  • Schedule Management
  • Writing and Editing Skills

Affiliations

AAPC

Indiana National Guard

Timeline

Certified Medical Coder

CompMed

Records Manager, Deputy Clerk Treasurer

City of Alexandria and Alexandria Police Department

Patient Services Representative

Dawes-Fretzin Dermatology Group

Office Administrator

Priority 1 Medical

High School Diploma -

Noblesville High School

Certification - Medical Insurance Coding

The Andrews School
BRITTANY DUNAWAY