Brittany Dorsey
Huntsville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professionals and interpersonal skills, excellent time management and problem-solving skills.
Excellent communication and good judgment.
Dedicated. Trustworthy. Motivated.
Organized and planner.
Can work under pressure and adapt to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to give and learn from leaders. Ready to thrive & work to achieve company goals and become part of the team.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Online Seller
Bri Barn
Huntsville, AL
10.2020 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Used business software packages to maintain files and administrative records.
- Achieved financial savings through powerful cost reduction strategies.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Drafted invoices for completed work.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Built loyal account base and long-term business relationships.
Homemaker
Dorsey Household
Huntsville, AL
10.2012 - Current
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Oversaw day-to-day activities within household.
- Routine. Planner. Appointments. Scheduling. Bill Manager. Communication Source. Councilor & Mentor. Therapy. Guide.
- Improved coping with routine life activities.
- Executed daily routines in a punctual manner.
- Advised and assisted family members in planning nutritious meals, purchasing and preparing foods.
- Assigned and scheduled housekeeping duties to children according to their capabilities.
- Explained fundamental hygiene principles and rendered bedside care to individuals who were ill
- Maintained a clean and safe environment.
- Helped children with homework and school work.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Observed and monitored play activities, and entertained children by reading to them and playing games with them.
- Dedicated to serve others and put the needs of others as priority.
Childcare Educator
Hopkinsville Child Development Center
Hopkinsville, KY
08.2013 - 02.2014
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Maintained and fostered positive and constructive interactions with staff, families and children.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Communicated with parents and other staff about student progress.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Provided individualized instruction and support to meet personal needs of each child.
- Enhanced sensory and perceptual-motor skills, language, cognition and memory development, by employing both traditional and modern educational strategies and techniques.
- Taught students basic academic, behavioral and social skills.
- Supervised students and enforced discipline during all Head Start activities.
Sales Representative
Express Tan
Clarksville, TN
01.2012 - 10.2012
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Exceeded goals for new accounts in single sales cycle.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Maintained book of business.
Lead Hostess
Red Lobster
Clarksville, TN
07.2011 - 12.2011
- Monitored food preparation, production and plating for quality control.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Informed servers of newly seated parties for speedy service.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Assisted managers with quickly resolving service- and food-related issues.
- Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
- Documented reservations and communicated changes to guests.
FRG Leader
Fort Campbell Families
Fort Campbell North, KY
09.2011 - 08.2017
- Worked with families to improve life choices and maximize benefits of programs.
- Educated potential participants on available services and processes to engage in program.
- Coordinated referrals and direct support for families.
- Improved families coping with routine life activities such as food budgeting, mental health, yearly assistance, and rental payments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with families to improve life choices and maximize benefits of programs for everyone.
Education
Associate Of Arts And Sciences - Cosmetology
Madisonville Beauty College
Madisonville, KYAssociate Of Arts And Sciences - Criminal Justice
Hopkinsville Community College
Hopkinsville, KYSkills
- Planning and Execution
- Originality and Creativity
- Focus and Follow-Through
- Health Information Policy and Procedure Development
- Customer Loyalty
- Customer Needs Assessments
- Merchandise Sales
- Customer Feedback
- Recycled Materials
- Presentation Design
- Artwork Selection
- Color and Material Application
- Interior Planning
- Special Education
- Education Law
- Mediation
Accomplishments
- Achieved goals by completing all task with accuracy and efficiency.
Certification
- Certified in CPR and First Aid
- Certified in Childcare Development Education
- Blood Donation Advocate
- Womens Health Awareness
- National Weather Storm Spotter
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Online Seller
Bri Barn
10.2020 - Current
Childcare Educator
Hopkinsville Child Development Center
08.2013 - 02.2014
Homemaker
Dorsey Household
10.2012 - Current
Sales Representative
Express Tan
01.2012 - 10.2012
FRG Leader
Fort Campbell Families
09.2011 - 08.2017
Lead Hostess
Red Lobster
07.2011 - 12.2011
Associate Of Arts And Sciences - Cosmetology
Madisonville Beauty College
Associate Of Arts And Sciences - Criminal Justice
Hopkinsville Community College
- Certified in CPR and First Aid
- Certified in Childcare Development Education
- Blood Donation Advocate
- Womens Health Awareness
- National Weather Storm Spotter
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