Britney Goodwin
Wetumpka,AL
Summary
Proactive and achievement-oriented E-commerce Manager bringing 4 years of marketing and leadership experience with special emphasis helping Walmart's clientele. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager.
Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Brand Manager - Ecommerce & Digital Marketing
Walmart
Prattville, AL
10.2021 - Current
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
- Supported marketing teams, creating, deploying and optimizing campaigns for Industry clients.
- Organized and delivered training sessions to Job titles for new product content and technological advancements.
- Met deadlines, exceeding expectations and effectively rolling out Type campaign.
Customer Service Manager
Walmart
Montgomery, AL
01.2009 - 10.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Sales Executive
T-Mobile
Montgomery, AL
04.2019 - 03.2021
- Analyzed past sales data and team performance to develop realistic sales goals.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Education
Associate Of Business Administration -
Liberty University
Lynchburg, VA05.2014
Skills
- Team Recruiting and Hiring
- Marketing Strategy Development
- Product and Service Specification
- Strategic Planning and Alignment
- Campaign Performance Tracking
- Microsoft SharePoint
- Social Media Strategy
- Content Curation
- Team Member Development
- Google Insights
- Retail Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Brand Manager - Ecommerce & Digital Marketing
Walmart
10.2021 - Current
Sales Executive
T-Mobile
04.2019 - 03.2021
Customer Service Manager
Walmart
01.2009 - 10.2021
Associate Of Business Administration -
Liberty University
Similar Profiles
Niolopuahokuahi-ahi Cockett-SaitoNiolopuahokuahi-ahi Cockett-Saito
Team Associate at WalmartTeam Associate at Walmart
Anna Marie CasinovaAnna Marie Casinova
Associate at WalmartAssociate at Walmart
Ashley LawrenceAshley Lawrence
Order Filler at WalmartOrder Filler at Walmart
Charitha VemulaCharitha Vemula
Retail Associate (Part-Time) at WalmartRetail Associate (Part-Time) at Walmart
KRISTINA INGRAMKRISTINA INGRAM
Data Entry Clerk at Aspire Staffing GroupData Entry Clerk at Aspire Staffing Group