Brigitte Jackson
Colorado Springs,Colorado
Summary
People-oriented Front Office Receptionist with 5 years of experience. Distinguished history of customer care skills. Responsible professional willing to go extra mile to assist others with problem solving.
Overview
5
5
years of professional experience
Work History
Front Office Receptionist
The Vanguard School
Colorado Springs, CO
01.2017 - 07.2022
- Answered multi-line phone system and greeted callers enthusiastically.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Increased productivity by cleaning and organizing supplies.
- Maintained clean reception area to promote positive, professional environment for parents, students and teachers.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Greeted and supplied information before directing guests to appropriate areas or answering questions.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Delivered clerical support by handling range of routine and special requirements.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Education
Associate of Science - Medical Assisting
Panorama Schule
Biel, SwitzerlandSkills
- Customer Inquiries
- Multi-Line Telephone Skills
- Delivery Coordination
- Computer Proficiency
- Call Transfers
- Administrative Skills
- Security Awareness
- Reminder Calls
- Phone Call Direction
- Visitor and Customer Relations
- Clerical Support
- Customer Complaint Resolution
- Call Answering and Routing
- Positive Attitude and Energetic
- Greeting and Seating Clients
- Maintaining Office Records
- High-Volume Environments
- Informational Materials
- Maintenance Requirements
- Meeting Support
- Office Workflow Support
- Correspondence and Office Documents
- Document Organization
- Phone Inquiries
- Personal Initiative
- Lobby Maintenance
- Spreadsheet Tracking
- Guest Satisfaction
- Incoming Call Reception
- Building Security
- Office Supply Management
- Visitor Screening
- Onsite Visits
- Correspondence Writing
- Demographics Information
- Safety Protocols
Timeline
Front Office Receptionist
The Vanguard School
01.2017 - 07.2022
Associate of Science - Medical Assisting
Panorama Schule
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