Summary
Overview
Work History
Education
Skills
Timeline
Generic
Bridgette Ceschin

Bridgette Ceschin

Leander,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience

Work History

Insurance Coordinator

Goldstein Insurance Services
04.2016 - 11.2022
  • Processed and recorded new policies.
  • Modified, updated and processed existing policies.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
  • Collaborated with customers to resolve disputes.
  • Responded to correspondence from insurance companies.
  • Educated clients on insurance policies and procedures.
  • Monitored customer feedback and identified areas of improvement.
  • Performed various clerical duties by filing and faxing documents and creating customer databases.
  • Maintained database with clients lines of coverage for annual renewal process.

Sales Administrative Specialist

Reagan National Advertising
01.2010 - 04.2016
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Researched and customized service proposals for clients to meet requirements.
  • Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
  • Helped Account Executives with sold and design paperwork to be submitted to Art Director.
  • Recorded accurate and efficient records in customized database.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Supported company leaders with administrative procedures.
  • Coordinated annual Sales Luncheon for Account Executives and Managers. Ordered awards for Account Executives that met annual sales goals.
  • Filled in for Art Director with design paperwork and design information to printers,

Sales Administrative Assistant

Boon-Chapman
08.1996 - 01.2009
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Collected and maintained files of clients.
  • Processing new group application and employee forms.
  • Established administrative work procedures to track daily tasks.
  • Interacted with insurance carrier and professional services personnel to receive dental proposals for clients.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed forms, reports, logs and records to quickly handle all documentation for clients.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Liaised between clients and vendors and maintained effective lines of communication.

Human Resources Assistant

Boon-Chapman
02.1994 - 08.1996
  • Posted job descriptions on boards for vacant jobs.
  • Checked references for potential candidates.
  • Organized new employee orientation schedules for new hires.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Conducted exit interviews with terminated employees.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Operated multi-line telephone system to answer and direct high volume of calls as back-up Receptionist.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

High School Diploma -

Reagan High School
Austin, TX

Austin Community College
Austin, TX

Skills

  • Customer Service and Assistance
  • Insurance Coordination
  • File and Records Management
  • Benefits Guidelines
  • Computerized Maintenance Management Systems
  • Telephone Etiquette
  • Customer Satisfaction
  • Administrative Support
  • Microsoft Office
  • Client Nurturing
  • Service Assistance
  • Preparing Proposals

Timeline

Insurance Coordinator

Goldstein Insurance Services
04.2016 - 11.2022

Sales Administrative Specialist

Reagan National Advertising
01.2010 - 04.2016

Sales Administrative Assistant

Boon-Chapman
08.1996 - 01.2009

Human Resources Assistant

Boon-Chapman
02.1994 - 08.1996

High School Diploma -

Reagan High School

Austin Community College

Similar Profiles

CREATE PROFILE
Bridgette Ceschin