Brian Wiggins

Service large residential manufacturing accounts, working to expand business-reach and leveraging network connections to penetrate new accounts.

• Capture client accounts with a Net Portfolio valuation of $7 million annually with consistent margins.
• Visit clients to negotiate prices and increase product presence.
• Collaborate with warehouse management and spec departments to fulfill orders and communicate customers' special requests.
• Clarify with clients and management teams to form strategic relationships and resolve unique business problems.
• Generate new leads and developed deep client relationships to promote sales.
• Manage travel expenses and time to maximize productivity.

• Prepared pricing strategies for current customers to enhance sales and increase profitability
• Serviced over 50 accounts in Midwest territory to maintain revenue streams.
• Maintained commercial customer contact information and noted interactions in SAP and CRM systems.
• Offered after-sale services such as Delivery Coordination and Technical Support to enhance customer experiences and relationships.
• Gathered information on current marketplace by researching competitors' pricing, products, and other key factors.
• District of the year for 2012, 2013, 2014

• Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
• Drove sales by successfully employing strategies such as upselling and cross-selling.
• Promoted internally twice: from Pick-up specialist to Product Specialist in 2008 and to Sales Specialist in 2010

Deployments - 27th Tactical Fighter Wing Services Squadron:

• Operation Enduring Freedom | Al Udeid Air Base, Qatar | 2006
• Operation Coronet Hound | King Faisal Air Base, Saudi Arabia | 2005
• Operation Iraqi Freedom | Baghdad International Airport, Iraq | 2004