Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager

BRADLEY WIEMAN

IT Technician
Elizabethtown,KY

Summary

Thorough knowledge of standard industry hardware, software and materials with continuous drive for new knowledge. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert in Remedy ticketing system and Microsoft user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
  • Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Overview

6
6
years of professional experience

Work History

General Warehouse worker

Best Buy Distribution Warehouse
Shepherdsville, KY
  • Operated forklifts for picking orders.
  • Checked forklifts for any kind of wear and tear that would deem it inoperable.
  • Checked maintenance records on forklifts before operating.
  • Took forklift safety courses and driving courses to become Forklift operator certified.

IT Specialist

InspiriTec
Fort Knox, KY
02.2022 - Current
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Configured hardware, devices and software to set up work stations for employees.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Submitted service tickets for equipment maintenance requests.
  • Remote accessed customers computers to help resolve technical issues.
  • Admin privileges to reset user passwords and set up accounts.

Aircraft Hydraulic Systems Craftsman

Kentucky Air National Guard
Louisville, KY
03.2018 - Current
  • Inspect completed work to certify that maintenance meets standards and that aircraft are ready for operation.
  • Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.
  • Maintain repair logs, documenting all preventive and corrective aircraft maintenance.
  • Conduct routine and special inspections as required by regulations.
  • Read and troubleshoot planes through schematics.
  • Completed all paperwork requirements for each task, including recording maintenance actions in aircraft logbooks.
  • Security forces Augmentee, during Covid.
  • Inspections and checks for incoming civilians and military personell at front gate.

Welder

Metalsa Etown
Elizabethtown, KY
04.2020 - 01.2022
  • Did repair welds on truck frames.
  • Grounded work before welding.
  • Have experience with welding aluminum with Mig copper wire, but not a lot.
  • Kept and maintained maintenance on Lincoln welder.
  • Changed wire and tips on gun and welder.

IT Technician

Taul Solutions
Elizabethtown, KY
2018.02 - 2020.03

I helped customers with digital marketing while providing security for their networks and servers. While providing support for in office workstations and network issues.

  • Maintained office PCs, networks and mobile devices.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Configured systems according to prescribed software and hardware frameworks.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Experience that required adaptations of guidelines or precedents to meet the needs of the assignment.
  • Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Sale Rep

Cricket Wireless
Elizabethtown, KY
01.2017 - 01.2018
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.

Education

CompTIA Security+ Certificate -

Greater Knox Coding Academy
Elizabethtown
02.2022

Skills

  • Knowledge of aircraft hardware and materials and processes
  • Maintenance & Repair
  • Military maintenance requirements
  • Basic print reading skills and layout skills
  • Teamwork
  • Computer skills
  • Troubleshooting skills
  • Risk mitigation strategies
  • CompTIA Security
  • Erecting firewalls

Additional Information

My Contact Information: Bradley Wieman (270) 723-9591

bradleywieman@gmail.com

Work History Employer Contacts.

Taul Solutions: Phil Taul (270) 312-2910

Inspiritec: Tradell Black (270) 401-9586

Kentucky Air National Guard: Nathan Doughtery (812) 786-0179

Timeline

IT Specialist

InspiriTec
02.2022 - Current

Welder

Metalsa Etown
04.2020 - 01.2022

Aircraft Hydraulic Systems Craftsman

Kentucky Air National Guard
03.2018 - Current

IT Technician

Taul Solutions
2018.02 - 2020.03

Sale Rep

Cricket Wireless
01.2017 - 01.2018

CompTIA Security+ Certificate -

Greater Knox Coding Academy

General Warehouse worker

Best Buy Distribution Warehouse
BRADLEY WIEMANIT Technician