Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbylee Pottenger

Moxee City,WA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. I am always eager to learn and will constantly strive for excellence.

Overview

21
21
years of professional experience

Work History

Youth Pastor

Heights Church
Yakima , WA
09.2018 - Current
  • Planned weekly groups as well as special events and overnight retreats.
  • Oversaw youth ministry budget and tracked all expenses.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Scheduled and managed teams of youth volunteers.
  • Shared valuable life experiences with youths aged 12 to 18 to promote positive self-esteem and improve social skills.
  • Set goals for youth in church and communicated with parents regarding progress.
  • Worked with stewardship to promote responsible biblical stewardship.
  • Provided spiritual care through visitation, counseling and prayer.
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Oversaw administration and management of all areas of ministry.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Coordinated and spearheaded programs to increase church members' service throughout community.

Supervisor of Operations

B&C Sewing & Vacuum
Yakima, Washington
05.2008 - Current
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Promoted positive customer experience through day-to-day supervision and management of facility.
  • Drafted invoices for completed work.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Health and Wellness Coach

Young Mens Christian Association (Ymca) Of Yakima
Yakima, WA
02.2010 - 08.2013
  • Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and exercise plans.
  • Assisted and coached clients during physical exercises to promote safety of clients and effectiveness of routines.
  • Gathered and distributed educational literature with goals of gaining new clients and educating larger groups on healthy living.
  • Coordinated with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
  • Identified injuries and advised clients to seek medical attention from other healthcare providers.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Taught health education classes for community workers and members of public.

Education

Bachelor of Arts - Organization Business Leadership

Northwest University
Kirkland, WA
05.2022

Associate of Arts -

Northwest University
Kirkland, WA
05.2020

Skills

  • Professional Relationships
  • Committee Leadership
  • Crisis Management
  • Facility Renovation
  • Administrative Leadership
  • Behavior Modification
  • Constructive Feedback
  • Capital Building Projects
  • Instructional Strategies
  • Complex Problem-Solving
  • Planning Leadership
  • Time Management

Timeline

Youth Pastor

Heights Church
09.2018 - Current

Health and Wellness Coach

Young Mens Christian Association (Ymca) Of Yakima
02.2010 - 08.2013

Supervisor of Operations

B&C Sewing & Vacuum
05.2008 - Current

Bachelor of Arts - Organization Business Leadership

Northwest University

Associate of Arts -

Northwest University

Similar Profiles

CREATE PROFILE
Bobbylee Pottenger