Summary
Overview
Work History
Education
Skills
Timeline
Bobbie-Jo Parnell

Bobbie-Jo Parnell

Georgetown,TX

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Also, strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.

Overview

6
6
years of professional experience

Work History

Guest Advocate

Target Logistics
Georgetown, Texas
11.2021 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.

New Construction Cleaner

Extreme Cleaning
Georgetown, Texas
04.2021 - 11.2021
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Cleaned worksite by safely removing hazardous materials and debris.

Shift Leader

Wier Country Store
Wier, TX
06.2014 - 06.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Education

Diploma - All

Estancia High School, Estancia, NM
05.1997

Skills

  • Customer Service
  • Cash Register Operations
  • Food and Beverage Area Setup
  • Product Sales
  • Verbal and Written Communication
  • Guest Satisfaction
  • Bank Deposits
  • POS Inventory System Operation
  • Cash Counting
  • Issue Resolution
  • Inventory Monitoring
  • Payment Processing

Timeline

Guest Advocate - Target Logistics
11.2021 - Current
New Construction Cleaner - Extreme Cleaning
04.2021 - 11.2021
Shift Leader - Wier Country Store
06.2014 - 06.2019
Estancia High School - Diploma , All

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Bobbie-Jo Parnell