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Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Bhanukiran Papineni

Hyderabad
Summary

Looking for opportunities as a Customer Success Manager ,BI Analyst or any client facing roles in the BI/Analytics domain. Multi-skilled and Highly organized Professional with excellent communication and Interpersonal skills, with an overall work experience of more than 11 years in the roles like BI analyst, Application Support consultant, and Business Development Executive.

Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History

Consultant ( Remote )

Annsummers UK
2015-05 - 2018-11
  • Responsible for uninterrupted availability of Oracle BI application to all 100+ Internal User.
  • On boarding new User to platform and training user.
  • Diagnose and Troubleshoot BI production Issues like ETL Execution failure,Report Generation Failure, Data
    Missing and Data Mismatch in reporting tool.
  • New enhancements implementation: New ODI interface development and OBIEE Dashboard development.
  • Support adhoc reporting for BI Users.
  • Provide root cause analysis and Document it for future reference.
  • Remote training of New user to application.
  • Identifying and promoting opportunities to reduce amount of direct support required through training, online
    support, and self-service.
  • 100% SLA performance targets Achieved

Business Analyst ( BI)

Zensar Technologies Ltd
2011-01 - 2015-04
  • Collaborates with multiple teams (onsite and virtual) and acts as liaison between different business units and IT
    team in gathering requirements to be used in developing reports using business analytics tools.
  • Collaborated with power users and IT management teams to streamline business reports and identify all end users.
  • Document changes, new requests determined after discussion with Business Users into Business Requirements Document.
  • Design, develop and establish KPIs to monitor analysis and provide strategic insights to drive performance.
  • Coordinating with test team in Designing, documenting test cases.
    Identifying upsell opportunities and co ordinate with sales team for closure.
  • End user training.
  • Development of Proof of Concept to potential new Clients.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Gathered, documented and modeled data to assess business trends.
  • Collected, organized and modeled data using OBIEE
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.

Business Development Executive

NanoBright Solar Technologies Pvt Ltd, Hyderabad
2009-01 - 2020-06
  • Identifying, researching and targeting new business prospects.
  • Liaising with new and existing clients over phone and meeting them.
  • Gaining new appointments from hot and cold leads.
  • Managing and maintaining databases of potential clients.
  • Developing strong working relationships with prospective new clients.
  • Producing monthly pipeline reports for management purposes.

Sourcing Consultant

Indiamarkets.com
2005-01 - 2006-02
  • Sourcing Suppliers as per client requirements.
  • Conducting Reverse Auction on Ariba Dynamic online negotiation Engine.
Education

MBA Software Enterprise Management

Center For Development Of Advanced Computing
2006-08 - 2008-05

Bachelor of Engineering Electrical And Electronics Engineering,

Erode Sengunthar Engineering College
2000-08 - 2004-05
Skills

OBIEE

ODI

MS EXCEL

Data Analysis

Customer Service

Python

Predictive modeling

SQL and databases

HTML and CSS

Client Relationships

User Support

Languages

English

Hindi

Telugu

Tamil

Certification

Certificate in Business Intelligence

2010-12

Certificate in Computer Competency

2004-08
Timeline

Consultant ( Remote )

Annsummers UK
2015-05 - 2018-11

Business Analyst ( BI)

Zensar Technologies Ltd
2011-01 - 2015-04

Certificate in Business Intelligence

2010-12

Business Development Executive

NanoBright Solar Technologies Pvt Ltd, Hyderabad
2009-01 - 2020-06

MBA Software Enterprise Management

Center For Development Of Advanced Computing
2006-08 - 2008-05

Sourcing Consultant

Indiamarkets.com
2005-01 - 2006-02

Certificate in Computer Competency

2004-08

Bachelor of Engineering Electrical And Electronics Engineering,

Erode Sengunthar Engineering College
2000-08 - 2004-05