Autumn Levingston

• Perform the clerical and administrative functions for the Dallas hubs operational area quality assurance and customer service
• Serves as a customer's first line of contact for a variety of issues
• Support ability for timely delivery and mitigates loss and damage by performing address searches/corrections using several databases
• Recorded, analyzed and distributed statistical information.
• Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.

● Performed collection, interpretation and recording of data in accordance with documented guidelines and standards.

● Provided key support for master data changes among their specific domains.

● Maintained consistent follow-up schedule and updated reports as required.

● Implemented effective customer service skills to communicate with internal and external contractors in a professional manner.

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Verified cleanliness and organization of storage areas and carts.
• Responded to requests from patrons for linens and toiletries.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.

• Reliable and assuring customer service agent helping customers access and purchase accounts with NetFlix.
• Maintaining customer accounts and recording personal information using secure databases
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided assistance with logging in-to and creating accounts with NetFlix
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Cultivated customer loyalty, promoted repeat business and improved sales.