Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Aubri Kloote

Aubri Kloote

Palm Harbor,FL

Summary

Enthusiastic administrative expert offering 8 years of experience in leading day-to-day activities

while supporting long-range goals across business functions. Accurate in effectively and promptly

processing accounts payable and receivable as well as assessing information carefully to eliminate

errors. Dedicated to boosting productivity and customer service through strategic planning and

resource management with focus on continually seeking means for process improvements.

Personable front office professional and service-oriented communicator with strong skills in

technology, support and organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

VP of Operations

Costa Custom Boats
Clearwater, United States
07.2020 - 02.2022
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Established performance goals for department and provided methods for reaching milestones.
  • Increased company growth through collaboration with sales and marketing departments.
  • Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
  • Mitigated financial discrepancies by managing budget and payroll operations.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Corresponded with clients through email, telephone or postal mail.
  • Documented production information via daily system logs and discussed issues with management.
  • Answered questions, resolved issues and supported clients from initial sales conversation through delivery of order.
  • Maximized business potential by providing excellent customer service and ensuring 100% client retention.

Office Administrator

Spine And Pain Medicine Center
Hudson, FL
07.2013 - 07.2019
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Monitored calendars and scheduled appointments based on Doctors availability and established load limits
  • Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
  • Assisted 5 employees office during switch from MediNotes to Athena, leading training sessions and answering questions
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements
  • Worked with vendors to obtain quotes, negotiate contracts and handle several shipments per week
  • Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries
  • Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed
  • Supported clerical needs of more than 3 receptionist/nurses including taking messages, scanning documents and routing business correspondence

Education

High School Diploma -

Indiana

Skills

  • Quality Assurance
  • Focus and Follow-Through
  • Human Resources Oversight
  • Employee Motivation
  • Decision Making
  • Customer Service Management
  • Relationship Building
  • Employee reviews
  • Effective leader

Certification

  • CNP - Certified Notary Public

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

VP of Operations

Costa Custom Boats
07.2020 - 02.2022

Office Administrator

Spine And Pain Medicine Center
07.2013 - 07.2019

High School Diploma -

Indiana

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Aubri Kloote