Contact Arun Jose, General Manager - Operations , Bengaluru

OYO

2020-01 - Current

Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
Identified key products, Partners and used data to devise innovative sales and marketing plans enabling drastic growth.
Negotiated and closed long-term agreements with new clients in assigned territory.
Reached out to potential customers via telephone, email and in-person inquiries.
Implemented marketing strategies for stand-alone, fully integrated hotels to meet demands of the hospitality industry.
Worked with existing Partners to increase he supply and services.
Collected data and performed business analysis for both the partner and the company
Created reports and presentations detailing business development activities.

OYO

2019-01 - 2020-01

Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Taken care and led the team to success
Devised, deployed and monitored processes to boost long-term business success and increase profit levels
Maximized efficiency by coaching and mentoring
Designed modern employee recognition program which boosted productivity and improved morale.
Discovered areas of improvement by generating operational and sales reports.

Yum restaurants India Pvt. Ltd

2016-09 - 2019-01

Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Delivered and Maintained a healthy P&L
Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Limited portion sizes and used garnishes to control food costs.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Managed employees throughout preparation and service.
Set schedules for staff by planning and designating shifts and hours.
Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.

Burger Gourmet

2014-03 - 2016-08

Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Led and directed team members on effective methods, operations and procedures.
Prepared for and executed new menu implementations.
Co-ordinate with head chef and do effective cost control
Motivated the team and encourage for up selling
Monitored daily sales report
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Made Sure that the restaurant deliver positive P&L

The Ostrich Inn

2010-01 - 2014-01

Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Manage and motivate the team to success
Take bookings for the restaurants
Deal with customer complaints
Make sure 100% customer satisfaction
Stock management
Cash handling
Deal with the suppliers
Making weekly roaster
Writing sales proposals
Providing management with feedback

Aviva

2009-06 - 2010-01

Arun Jose