April Losh
Human Resources/Accounts Payable
Grinnell,IA
Summary
Aspiring HR Manager with strong knowledge of office administration and human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
12
12
years of professional experience
Work History
Human Resources Assistant
Mittera Group, Inc
07.2023 - 01.2024
- Assisted HR Manager with oversight of 115+ employees at two locations.
- Tracked various statistics and kept detailed records to support human resources department.
- Increased efficiency in HR operations through regular evaluation of workflows, including the creation of training notes, conversion of paper files to an electronic system, and revamping the record-keeping system.
- Collaborated with production and office management to identify employment needs within each department.
- Managed all aspects of recruiting from interviews and hiring to onboarding and orientation processes, including LMS training.
- Processed new hires, terminations, open enrollment for benefits, and all changes affecting payroll in Paylocity.
- Liaised with local temp agencies to fill production gaps.
- Managed employee tracking of safety compliance, attendance, and annual training compliance to ensure all employees are up to date with industry standards.
- Scheduling of all pre-employment background checks and drug screenings.
- Served on the planning committee for all company-wide events.
Corporate Accounts Payable Administrator
Mittera Group, Inc.
07.2022 - 07.2023
- Collaborated with vendors to resolve discrepancies and negotiate favorable payment terms.
- Reconciled invoices and purchase orders and updated databases accordingly.
- Entered purchase orders, invoices, and payments into company accounting system.
- Reduced late payment fees by closely monitoring due dates and prioritizing payments.
- Observed strict confidentiality regulations to maintain data security.
- Facilitated timely approvals of invoices by proactively communicating with department managers regarding outstanding items awaiting approval or clarification.
- Reconciled vendor statements monthly, identifying errors and resolving discrepancies promptly.
- Proactively identified opportunities for process improvements within the Accounts Payable department.
- Assisted in month-end closing procedures, ensuring timely completion of financial statements and intercompany closing.
- Supported annual audits by providing comprehensive documentation.
- Developed reports for senior management to outline expenditures.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Matched purchase orders with invoices and recorded necessary information.
- Skilled at working independently and collaboratively in a team environment.
- Trained new team members in accounts payable processes, improving department efficiency.
- Applied effective time management techniques to meet tight deadlines.
- Post weekly batches for payment, reversal of charges, adjustments, credits, and various other reconciliations as needed.
- Extensive use of Mittera Citrix, Adobe Acrobat DC Pro, Excel, SAGE 100, Printstream, Monarch, Outlook, Microsoft Teams, and DocLink software programs.
Interim AP Training Coordinator
Mittera Group, Inc.
04.2022 - 07.2022
- Worked with central management to identify, plan, align, and address training needs.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Wrote training manuals for AP employees, according to strict company guidelines and industry standards.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Facilitated virtual, in-person and blended learning sessions.
- Redesigned the training format leading to a far more efficient training process, while improving employee retention and maximizing time for management and employees.
- Identified workers to recommend for promotions or raises.
- Proven ability to learn quickly and adapt to new situations.
AP Division Lead
Mittera Group, Inc.
11.2021 - 04.2022
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Served as an effective liaison between upper management and team members, facilitating open lines of communication for issue resolution.
- Established strong working relationships with stakeholders to maximize collaboration and achieve division objectives.
- Promoted a culture of continuous improvement by encouraging employees to contribute ideas and suggestions for process enhancements.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Championed process improvements that led to increased operational efficiencies within the division.
- Collaborated with the VP of IT to create online portals for payments to streamline payment processes and ensure timely payment for crucial services including utilities payments for over 150 accounts for 75 different vendors. Also assisted VP of IT with closing out all accounts from previous company acquisitions in 8 states.
- Created a spreadsheet for managing all high-priority vendors to ensure efficient payment each check-run.
- Trained new employees in accounts payable procedures.
- Adhered to budgetary guidelines for weekly check runs, adding and prioritizing payments.
- Approval and processing of payments via manual check, credit card on demand, E-check and wire payments for rush requests.
- Team member batch reviews.
- Co-Chair for Balance Autism fundraiser
- Processing adjustments in SAGE100 and DocLink.
- Completed a 6-month mentorship program shadowing the Head of Human Resources to refresh in all aspects of her role, including safety procedures, new-hire paperwork, SOC-2 certification, personnel file record-keeping procedures, termination procedures, benefits administration, confidentiality, and onboarding procedures.
Interim Sales Tax Analyst
Mittera Group, Inc
08.2021 - 11.2021
- Conducted internal reviews of financial statements, identifying errors or inconsistencies that could impact overall tax liability calculations.
- Collaborated with colleagues to research complex tax issues, ensuring accurate interpretation of regulations and laws.
- Advised internal partners on adherence to federal and state tax regulations and laws to promote corporate legal compliance.
- Processed tax payments for all 20 Mittera locations.
- Process monthly, quarterly, semi-annual, and annual tax returns for twenty states based upon our business locations and ship to locations.
- Register new states and correspond with various internal and external stakeholders pertaining to NEXUS and sales tax questions.
- Extensive use of Excel, Adobe, and SAGE 100.
Corporate Accounts Payable Administrator
Mittera Group, Inc.
05.2020 - 08.2021
- Responsibilities listed above. Served as the Corporate Accounts Payable Administrator for Mittera’s Chicago area plant initially. Later tasked with cleaning up all processes for Mittera’s Jacksonville, FL and Denver, CO locations as well as clean-up for locations after new acquisitions.
- Extensive use of Mittera Citrix, Adobe Acrobat DC Pro, Excel, SAGE 100, Monarch, Outlook, Microsoft Teams, and DocLink software programs.
Technical Training Coordinator
Iowa Valley Community College District
12.2014 - 04.2016
- Evaluated employee feedback on training programs, using insights to inform future curriculum development and delivery methods.
- Analyzed and evaluated training effectiveness and program outcomes.
- Kept up to date with industry trends, incorporating relevant advancements into current curriculum offerings to maintain cutting-edge content.
- Ensured consistent quality across all training sessions by monitoring instructor performance and providing constructive feedback for improvement purposes.
- Evaluated the effectiveness of various training methods, leading to continuous improvements in course design and delivery techniques.
- Managed budgets allocated for training initiatives, ensuring maximum return on investment through strategic allocation of resources towards high-impact projects.
- Responsible for balancing of two departmental budgets and future budget projections
- Facilitated open communication between trainers and trainees, fostering an environment conducive to learning and knowledge sharing.
- Collaborated with management to identify organizational skill needs, resulting in tailored training content aligned with company goals.
- Developed relationships with external vendors for specialized training resources, negotiating cost-effective contracts while maintaining high-quality standards.
- Oversaw recruitment and hiring of instructors and scheduling of non-credit classes in areas of OSHA, National Electric Code, MSHA/Mine Safety, Lead Safety and Abatement, Computer Skills, CDL A, Agile Scrum, and specialized contract trainings for business and industry.
- Managed all aspects of the Creative Retirement program, including event planning, catering, retaining guest speakers for televised events, travel coordination and planning, and marketing and promotions for these events.
- Managed all aspects of marketing and promotions for my assigned continuing education courses.
- Served as a speaker and MC for televised events.
- Supervised two office support staff and 16 volunteers for our challenge course, including training, maintenance, budget compliance, and oversight of team building and development activities for staff and local businesses.
- Increased non-credit enrollment numbers for CDL training classes by more than 2000% in just under 18 months.
- Served as former Marketing Committee Chair and member of the Data Team; served on the CE Project Management Committee, Iowa Valley Leadership and Poweshiek Leadership Steering Committees, Electro-Mechanical Systems' Advisory Board, Course Pricing Committee, Strategic Agenda Sub-Committee, Workforce Development Committee, State Business Coordinators' Group, Creative Retirement Council, and Poweshiek Industry Sector Board
Administrative Office Associate
Iowa Valley Community College District
08.2011 - 12.2014
- Served as office associate for Medical Assisting Program, Dean of Students, and Non-Traditional Student Retention.
- Designed campus monitor ads to promote student events.
- Management of all course building and course scheduling responsibilities for Marshalltown and Grinnell campuses, including, but not limited to course entry, course changes, final exam scheduling, census-date entry, instructor loads and rates' entry, and grading windows' entry.
- Prepared and proofed all professor contracts, while adhering to union guidelines.
- Maintenance of all electronic and paper forms and files.
- Advised medical assisting students and assisted with course enrollment.
- Public speaking and training of professors, adjunct staff, and business and industry sectors.
- Processing of purchase order requisitions.
- Created a training manual for the department.
- Training of all new employees utilizing Astra software.
- Coordinated classroom moves and room blocks for construction and HVAC improvements.
- Implemented improvements to ensure Medical Assisting program compliance leading to the removal of flags on our MAERB accreditation.
- Collaborated with IT and management to implement tables in Jenzabar EX, a strategic action plan, surveys, and processes to monitor non-traditional student retention and success rates post-education.
- Served as member of the Medical Assisting Advisory Board, Iowa Community College Student Services Association Board, and Strategic Planning Committee
- 2014 graduate of Iowa Valley Leadership program.
Education
Bachelor of Arts - Communications
Grand Canyon University
Phoenix, AZ02.2011
Skills
- Scheduling
- Office Organization
- Benefits Administration
- Management Scheduling and Time Records
- Compliance Reporting
- Employee Onboarding
- Office Administration
- Open enrollment coordination
- New Employee Orientation
- Labor law knowledge
- Online position posting
- Personnel Documentation Verification
- Human Resources Support & Record-Keeping
- Employee Data Record Keeping
- Generating Reports
- Staff education and training
- HR policies
- Employee Interviews
- Conflict Management
- Human Resource Information System HRIS
- Talent Acquisition
- Communication Management
- Human Resources Operations
- New employee onboarding
- Corporate Compliance
- Microsoft Office
- New Hire Orientation
- Critical Thinking
- Unemployment Claims
- Recruitment
- Interpersonal Communication
- SAGE100
- DocLink
- Paylocity
- Purchase Order Software
- Payroll Proofing
- Accounts Payable
- Telecommunications
- Collections
- Event Planning
- E-Verify
- Checkr Background Checks
- E-Sides Drug Screening
- Adobe Acrobat Pro DC
- Sharepoint
- Zoom and Teams
- Google Docs
- Cost Center Management and Budgeting
- Symmetry
Timeline
Human Resources Assistant
Mittera Group, Inc
07.2023 - 01.2024
Corporate Accounts Payable Administrator
Mittera Group, Inc.
07.2022 - 07.2023
Interim AP Training Coordinator
Mittera Group, Inc.
04.2022 - 07.2022
AP Division Lead
Mittera Group, Inc.
11.2021 - 04.2022
Interim Sales Tax Analyst
Mittera Group, Inc
08.2021 - 11.2021
Corporate Accounts Payable Administrator
Mittera Group, Inc.
05.2020 - 08.2021
Technical Training Coordinator
Iowa Valley Community College District
12.2014 - 04.2016
Administrative Office Associate
Iowa Valley Community College District
08.2011 - 12.2014
Bachelor of Arts - Communications
Grand Canyon University
Similar Profiles
TOBY HAFERMANTOBY HAFERMAN
Supervisor / Operations Manager / General Manager at Proline, RRD, LSC, Trend, and Mittera GroupSupervisor / Operations Manager / General Manager at Proline, RRD, LSC, Trend, and Mittera Group
Yorlandys GonzalezYorlandys Gonzalez
Press Operator at RR Donnelley, LSC Communications, T.O.P, Mittera GroupPress Operator at RR Donnelley, LSC Communications, T.O.P, Mittera Group
Wbeimar BetancurWbeimar Betancur
Mechanic/Brazer at Dometic GroupMechanic/Brazer at Dometic Group
Cheyenne BryantCheyenne Bryant
Preschool Paraeducator/Assistant Teacher at Grinnell Community Early Learning CenterPreschool Paraeducator/Assistant Teacher at Grinnell Community Early Learning Center
Megan HollingsworthMegan Hollingsworth
Substitute Paraeducator at Grinnell-Newburg Community SchoolsSubstitute Paraeducator at Grinnell-Newburg Community Schools