Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
ANURADHA GANGULY

ANURADHA GANGULY

Banker
Hyderabad

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification
1
1
Language

Work History

Officer

Federal Bank
Hyderabad
03.2021 - Current


  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Maximized revenue through improved sales techniques and branch productivity.
  • Presented new and additional products and services to existing customers.
  • Approached prospective clients through cold calling and emails to meet sales targets.
  • Answered customer questions and explained available services such as deposit accounts, bonds and securities.

Officer

Federal Bank
Salem
03.2021 - 05.2022
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • In charge of Gold Loan Portfolio, Reduced NPA accounts to Nil through closely monitored followups.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Processed gold loans within various departments to achieve timely, accurate and fair proceedings.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Identified customers with additional profit potential and designed action plans to expand relationships.
  • Encouraged employee development and promoted management staff from within.

Software Tester Intern

Intellect Design Areana
Hyderabad
06.2019 - 06.2020
  • Tracked change request activities, enhancements, defects and documentation modifications on excel.
  • Prepared test plans to establish preliminary test strategy, test cases, test schedule and test metrics.
  • Identified, analyzed and documented programming errors and operational characteristics inconsistent with stated requirements and design specifications.
  • Studied business requirements and technical specifications to create test strategies.
  • Updated project manager regularly about progress of activities through in-person discussion and documentation.
  • Provided usability recommendations to development team to make applications more user-friendly.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Documented testing procedures for developers and future testing use.
  • Worked on a live Project for the RBI, Mumbai

Education

MASTERS - COMPUTER APPLICATIONS

VIT

BACHELORS - COMPUTER APPLICATIONS

VIT

Intermediate - undefined

Sri Chaitanya Jubilee hills

CBSE - undefined

Oakridge International School

Skills

    Relationship building and management

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Certification

SP Certification

Interests

Singing

Playing Sports

Reading Books

Timeline

SP Certification

08-2022

Officer

Federal Bank
03.2021 - Current

Officer

Federal Bank
03.2021 - 05.2022

Software Tester Intern

Intellect Design Areana
06.2019 - 06.2020

MASTERS - COMPUTER APPLICATIONS

VIT

BACHELORS - COMPUTER APPLICATIONS

VIT

Intermediate - undefined

Sri Chaitanya Jubilee hills

CBSE - undefined

Oakridge International School

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ANURADHA GANGULYBanker