Antonio Bailey

Authorized to work in the US for any employer Innovative Call Center Representative with 3 years of experience providing excellent support to clients while building rapport. Adept in implementing problem-solving techniques for customer complaints and handling high call volume. Successful at maintaining high customer satisfaction ratings through friendly demeanor and assistance with additional customer questions. Also Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks.

Something that's personal about me is that I like to go rock climbing on my free time, the reason that I enjoy it so much is that not only is it good to keep in shape, but it helps me with everyday things that requires myself to plan ahead and visualize my goals. Part of the biggest things that you need to be able to do while climbing is project your movements both on and off the wall so that you will have an easier time while climbing.