Annie Maule
San Antonio,TX
Summary
Goal-oriented manager with distinguished experience in the insurance industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Sales agent with 9 years of insurance experience. Expert in sales training with extensive knowledge of CRM use and industry procedures. Proven leader ready to make hard decisions and counsel agents to long-term success.
Overview
17
17
years of professional experience
Work History
INSURANCE SALES AGENT
HUB International Limited
05.2021 - Current
- Experienced sales agent with extensive product knowledge In 49 states
- Analyzed customer needs to provide customized insurance solutions.
- Identified and solicited sales prospects in agency databases.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Followed up promptly with interested clients to close sales.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
Insurance Sales Agent
USAA, Nationwide, And All Web Leads
04.2015 - 05.2021
- Analyzed customer needs to provide customized insurance solutions.
- Generated leads through networking and other outreach methods.
- Researched and identified potential new markets.
- Evaluated competitors' products and services to gain competitive advantage.
- Creating and distributing helpful tips and tricks for sales and operations.
- Trained and mentored new personnel hired to fulfill various roles.
- Developed and executed performance management programs to increase employee engagement and productivity.
SALES OPERATIONS MANAGER
AT&T
08.2008 - 04.2015
- Working with 2nd and 3rd lever management and 3rd party venders
- Supervising employees with training, performance evaluation, and coaching
- Guiding subordinates with project activities that Include budgeting planning and analysis, hiring, promoting, and discharging employees
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
WORKING PARTNER (GENERAL MANAGER)
Sonic Drive-In
02.2006 - 08.2008
- Hiring, training, marketing, maintenance, and day to day operations
- Recognized multiple times for success In training and sales goals
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Associate of Arts - Training And Development
05.2025
Skills
- Management
- Self-motivated
- Complex problem solver
- In-depth knowledge of products
- MS Office
- Curriculum development and assessment
- Interpersonal Communication Skills
- Critical Thinking
- Sales Team Development
Timeline
INSURANCE SALES AGENT - HUB International Limited
05.2021 - Current
Insurance Sales Agent - USAA, Nationwide, And All Web Leads
04.2015 - 05.2021
SALES OPERATIONS MANAGER - AT&T
08.2008 - 04.2015
WORKING PARTNER (GENERAL MANAGER) - Sonic Drive-In
02.2006 - 08.2008
San Antonio College - Associate of Arts, Training And Development