Summary
Overview
Skills
Quote
Work History
Education
Certification
Timeline
Passport
BusinessAnalyst
ANKUR KUMAR SINGH

ANKUR KUMAR SINGH

Lead Business Analyst |PMO|Product Owner| Scrum Master
Bengaluru,KA

Summary

Seasoned Business Analyst offering 10+ years of IT industry success. Expert on business & systems requirements, Risk & Strategy management worked on Banking (regulation, product enhancement, Retail,Islamic Banking and cards ) & consulting domain, good exposure on PMO Consulting ,Scrum master/Product owner role. Accomplished at leveraging past lessons to inform future decision-making.

Overview

13
13
years of professional experience
9
9
Certificates
2
2
Languages
10
10

Years of Experience As Business Analyst

6
6
years of post-secondary education
1
1

Certificates on Blockchain and NFT

4
4

Years of PMO experience

Skills

    Requirements Life Cycle Management

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Quote

Judge a man by his questions rather than his answers.
Voltaire

Work History

PMO Consultant

Synechron @First Abu Dhabi Bank
Bangalore, Karnataka
12.2021 - Current

T24 Arrangement Architecture Project

Under T24 AA project scope is to replace the old Lending and mortgage module with latest AA module to make bank complaint over regulation& security changes.

  • Closely working with tech T24 Team & business to draft out list of different business unit, products & services who consume LD and MG services and Built successful practical delivery plan
  • Strengthened Delivery model by adapting improved process , developing solutions and monitoring implementation.
  • Provided projection reports daily tacker and Gantt chart etc base on business need over JIRA , PowerBI and MS Planner , MS Project etc.
  • Maintained open communication by presenting regular updates on project status to Management and board members.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Lead Business Analyst /PMO Lead

Synechron @First Abu Dhabi Bank
Bangalore, Karnataka
08.2021 - 12.2022

Consumer Protection Regulation Project:

Under CPR Project major role is to make FAB complaint on Retail (consumer) banking ,Islamic Banking Working on different product like (Mortgage CASA,CC, Elite ,Islamic banking ) with respect to regulation changes made by Central bank.

KRA

  • Exercised critical thinking to bridge Gap, identified by Audit (PwC) Organization post Central Bank regulation changes and help bank to attain compliance.
  • Owned major documentation visualization SOP , BRD and driven initiatives end to end.
  • Developed short-term goals and long-term strategic plans to improve compliance.
  • Worked one-on-one with Business unit head & VPs to implement complaint processes.
  • Involved in internal Audited and mentored other BAs on documentation , reporting.
  • Collaborated on implementation of new content process with legal marketing and sales collection team .

Business Analyst - Product Owner

GravityiLabs ( Business Studio)
Bengaluru, Karnataka
12.2019 - 08.2021

Product: StrategyDotZero

manages the end-to-end strategy execution life-cycle in any organization through a single platform.

KRA

  • Collaborated with different stakeholders to understand business problem statements and translate high-level strategy & product direction into features, epics and user stories; prioritize product backlog for selection in the sprint.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into Dashboards.
  • Leading as Scrum Master for Customer success team responsible for all ceremonies in a 4-week sprint, backlog grooming and management, prioritize the iteration and drive acceptance testing and delivery of iteration.
  • Represent the stakeholders, end users and customers to the team, answers questions, and provides direction.
  • Engage in multiple initiatives simultaneously apart from requirement analysis, wireframing, team support , validation, deployment monitoring and looking to improve SLA for bugs and change request using different tools .
  • Articulated product vision and user stories in a way clearly understandable to development teams
  • Applied Agile methods and processes to promote a disciplined and transparent project management process.
  • JIRA implementation across organization responsible for maintaining different dashboard and insight for different stakeholder.
  • Experienced in Power BI for creating Dashboard and analytics

Business Analyst

Tata Consultancy Services
Mumbai, MH
01.2014 - 12.2019

Project Title: Direct Bank Sales Application .

DBSales is an in-house North American client banking application involved in before and after the account opening.

KRA

  • Subject Expert and Advisor for Product and IT solutions entailing implementations across North America.
  • Work closely with Product Owners Executives for Business Architecture using requirements, such as scope, processes, alternatives, and risks.
  • Draft and maintain business requirements and align them with functional and technical requirements.
  • Conduct Multi-levels of testing including functional, regression, user acceptance, integration, and performance to verify if it met the client’s expectation.
  • Maintaining all client relationships from offshore.
  • Prepared HLD and DLD as per the Requirements using Microsoft Visio.
  • Involved in the development and enhancement functionality for DBSALES Application based on the Business requirement.
  • Coordinate installation of a software system Release wise.

IT Analyst

Tata Consultancy Services
Mumbai, Maharashtra
09.2013 - 05.2015

Project Title: Service Now:

Extensively used in all regions, NA, APAC, EMEA for all IT services management, IT operations management, and IT business management.

KRA

  • Create roadmap on how to implement serviceNow over most of the region and integration over different application.
  • Working with different stakeholders Responsible for all the Release management, Quality Assurance, Defect management for multiple application running over methodologies like waterfall and Agile process.
  • Created training materials and procedures also train the Ops Users.
  • Developed many custom reports which help to visualize the App Managers, Key stakeholder, and Product Owner to see the overall Application performance

IT Support Specialist

Tata Consultancy Services
Mumbai, Maharashtra
01.2013 - 10.2014

Project Name: -Powai Associate Portal.

Client and Offshore team jointly used this application. The web-based solution delivers many features which help in Audit, Daily reports, Screening test data and archival process, eliminate manual intervention and Errors and provides technology Services, Log checker, Demographic data with competency level and many more Reports based on custom requirements.

KRA

  • Analyzed user requirements, perform impact analysis and generated system requirements documents and Develop Business architecture.
  • Supervised quality and completeness of System Use Cases/ BRDs.
  • Collaborated with the project team in solution development to implementation; presented the business solution.
  • Generated cost saving of an average 50,000/-INR per year with this simple Automation task.

Education

Bachelor of Engineering - Electronics & Communication Engineering

TECHNOCRATS INSTITUTE oF TECHNOLOGY (MAIN)
Bhopal Madhya Pradesh
07.2008 - 07.2012

AISSCE ( 12TH ) - PCM

DAV BPS
BURHAR, MADHYA PRADESH
06.2006 - 06.2007

AISSE (10TH ) - Maths And Science

KENDRIYA VIDYALAYA
NOWORZABAD (UMARIA), MADHYA PRADESH
05.2004 - 05.2005

Certification

Certified Business analyst professional @ Udemy ID UC-6RFYVUH

Timeline

CBAP - IIBA Certified Business Analysis Professional Certification @Udemy

01-2023

Process Flowcharts & Modelling @Udemy

11-2022

Agile including Scrm and Kanban @Udemy

04-2022

PMO Consultant

Synechron @First Abu Dhabi Bank
12.2021 - Current

Certified NFT Expert

11-2021

Lead Business Analyst /PMO Lead

Synechron @First Abu Dhabi Bank
08.2021 - 12.2022

Blockchain and Bitcoin fundamental

05-2021

PSPO Certification Training

10-2020

Certified by Google for The Fundamental of Digital Marketing ID A7N2LYCZ2.

01-2020

Business Analyst - Product Owner

GravityiLabs ( Business Studio)
12.2019 - 08.2021

Business analysis Fundamentals @Udemy ID UC-RBC76N12

12-2019

Certified Business analyst professional @ Udemy ID UC-6RFYVUH

03-2019

Business Analyst

Tata Consultancy Services
01.2014 - 12.2019

IT Analyst

Tata Consultancy Services
09.2013 - 05.2015

IT Support Specialist

Tata Consultancy Services
01.2013 - 10.2014

Bachelor of Engineering - Electronics & Communication Engineering

TECHNOCRATS INSTITUTE oF TECHNOLOGY (MAIN)
07.2008 - 07.2012

AISSCE ( 12TH ) - PCM

DAV BPS
06.2006 - 06.2007

AISSE (10TH ) - Maths And Science

KENDRIYA VIDYALAYA
05.2004 - 05.2005

Passport

INDIAN M2155295

ANKUR KUMAR SINGHLead Business Analyst |PMO|Product Owner| Scrum Master