Summary
Overview
Work History
Education
Skills
Work Availability
painting, writing, and jewelry making.
Quote
Timeline
BusinessAnalyst

Angela Denney

Insurance Claims Processor
Tempe

Summary

Hard-working professional with 10+ years of experience and proven knowledge of data collection and analysis, electronic claims processing, educating others, verbal and written communication and building relationships. Aiming to leverage personal skills to successfully fill the Broker Support Associate position.

Overview

2
2
years of post-secondary education
7
7
years of professional experience

Work History

Insurance Claims Processor

Oscar Health
2019-11 - Current
  • Establish in-house expertise on all Insurance operations-related matters to answer questions regarding flow of work through systems of Insurance Operations.
  • Support Insurance Ops team by identifying issues and presenting resolutions.
  • Take ownership of monitoring, tracking, and checking status of health of all work in progress issues.
  • Manage escalation and resolution processes with vendors to ensure appropriate turnaround times.
  • Contribute to team-wide goals to improve processes and integrate additional functions into daily operations.
  • Form relationships with all collaborators.
  • Process an average of 115 claims per day.

Director of First Impression

Re/Max
2019-04 - 2019-11
  • Direct average of 50 incoming calls to appropriate destinations.
  • Verify all commission amounts were correct and entered into systems.
  • Process checks for direct deposit and cut direct paychecks for agents.
  • Assured that documentation received from agents were correct, signed, and dated.

Case Manager

Mckesson/Remax
2018-10 - 2019-04
  • Verified eligibility for medication based on patient's insurance plan.
  • Generated benefit summaries, and obtained prior authorization for services.
  • Thrived to proved outstanding customer service and built rapport with patients.
  • Managed over 50 customer / Provider calls per day.

Life Coach / Aromatherapist

Self
2013-06 - 2018-10
  • Started personal business creating essential oil blends for individual needs and ailments.
  • Assess personal blends by evaluating client's health-related issue(s) and determining any allergies to create perfect individual blends.
  • Build client relations and trust by continuing to connect and follow up.
  • Build referrals and self-marketing.
  • Coach women around their insecurities.

Education

Associate of Science - Holistic Healthcare

Southwest Institute Of Healing Arts
2010-11 - 2013-05

Skills

JIRA
Google Suite
Meeting Deadlines
Interpersonal Communication Skills
Insurance
Business Development
Business Management
Client relations
Documentation
Presenting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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painting, writing, and jewelry making.

In my spare time I enjoy oil painting and have created a small collection. I also enjoy writing and journaling. For my own personal use and for a little extra income, I make jewelry.

Quote

Your thoughts have legs. They go out and find themself and bring them back to you.
Unknown

Timeline

Insurance Claims Processor

Oscar Health
2019-11 - Current

Director of First Impression

Re/Max
2019-04 - 2019-11

Case Manager

Mckesson/Remax
2018-10 - 2019-04

Life Coach / Aromatherapist

Self
2013-06 - 2018-10

Associate of Science - Holistic Healthcare

Southwest Institute Of Healing Arts
2010-11 - 2013-05
Angela DenneyInsurance Claims Processor