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Angela Hunter
Alpharetta,Georgia
Summary
Dedicated Owner with a proven track record of implementing sustainability strategies and developing specialized massage therapy techniques to enhance service offerings. Skilled in client relationship management and strategic planning, resulting in increased customer satisfaction and business growth. Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
15
15
years of professional experience
Work History
Owner
Hunter Massage Therapy
Alpharetta, Georgia
02.2016 - Current
- Conducted rehabilitation exercises and demonstrated strong communication skills
- Provided client therapy, assessed patients, and managed scheduling
- Develop and implement a sustainability strategy for the business, focusing on eco-friendly practices and products to attract environmentally conscious clients and differentiate Hunter Massage Therapy in the competitive market
- The development of specialized massage therapy techniques tailored to the local market demands, enhancing Hunter Massage Therapy's service offerings and attracting clients seeking unique and cutting-edge treatments
Breakfast Attendant
Hunter Massage Therapy
Alpharetta, Georgia
02.2024 - 12.2024
- Setting up and maintaining the breakfast buffet: Arranging food items neatly, replenishing supplies as needed, and ensuring proper food presentation
- Greeting guests and taking orders: Welcoming guests, providing menus, and taking breakfast orders when required
- Serving food and beverages: Pouring coffee, serving items from the buffet, and attending to special requests
- Cleaning and maintaining the breakfast area: Clearing tables, wiping down surfaces, removing dirty dishes, and ensuring overall cleanliness
- Inventory management: Monitoring food stock levels, rotating items, and restocking as necessary
- Cash handling: Accepting payment for breakfast items when applicable
- Adhering to sanitation standards: Following proper food handling practices and maintaining a clean work area
- Assisting with special needs: Accommodating dietary restrictions or other guest requests
- Excellent customer service skills
- Attention to detail
- Ability to work efficiently in a fast-paced environment
- Basic food handling knowledge
- Ability to follow instructions and maintain cleanliness standards
Bartender
Stars and Strikes
Cumming, Georgia
03.2020 - 12.2023
- Create innovative and unique drink specials to attract new customers and increase sales at the bar
- Organize and host themed events to create a memorable experience for customers and increase customer retention at the bar
- Develop and maintain positive relationships with regular customers to enhance customer loyalty and increase repeat business at Stars and Strikes
- Implement a customer feedback system to gather insights on customer preferences and satisfaction levels, allowing for tailored drink specials and events that align with customer expectations and increase overall customer satisfaction at Stars and Strikes
Bartender/ Server
Buffalo Cafe
Cumming, Georgia
07.2018 - 02.2020
- Create a welcoming and engaging atmosphere for guests by offering personalized recommendations based on their preferences and engaging in friendly conversations to enhance their overall dining experience
- Collaborate with the kitchen staff to create food and drink pairing specials that enhance the overall dining experience for guests at Buffalo Cafe
- Implement effective time management strategies to ensure timely and efficient service delivery to guests at Buffalo Cafe, maximizing productivity and customer satisfaction
Bartender
Longhorn Steakhouse
, US
02.2010 - 06.2018
- Crafting innovative and signature cocktails that reflect the unique brand and atmosphere of Longhorn Steakhouse, enticing customers to return for more
- Collaborate with the culinary team to create cocktail and food pairing experiences that elevate the overall dining experience at Longhorn Steakhouse, showcasing the synergy between drinks and dishes
- Collaborating with the management team to organize themed cocktail nights and events that attract a diverse customer base to Longhorn Steakhouse, creating memorable experiences and increasing customer engagement and loyalty
Bartender
Longhorn Steakhouse
Lawrenceville, Georgia
03.2012 - 06.2017
- Craft unique and enticing cocktail specials to attract new customers and keep regulars excited about trying something new
- Create a welcoming and memorable atmosphere for customers by engaging with them, sharing stories about the history of Longhorn Steakhouse, and making personalized menu recommendations to enhance their overall dining experience
- Enhance the visual appeal of the bar area by creatively showcasing featured cocktails and spirits, enticing customers to try new and exciting drinks at Longhorn Steakhouse
Massage Therapist
$20 Chiropractic
Alpharetta, Georgia
03.2011 - 01.2016
- Massage therapist for the Alpharetta location
- Elevated client satisfaction by implementing new front desk policies for smoother operations
- Teamed with chiropractors to enhance patient care through integrated massage and chiropractic services
- Managed patient records and financial transactions with precision, ensuring accuracy and confidentiality
- Guided patients through therapeutic processes, fostering a supportive and healing environment
- Initiated wellness programs that increased patient return rate and satisfaction
- Boosted client return rates through innovative wellness programs, enhancing service satisfaction
Education
Neuromuscular degree -
Georgia Gwinnett College
Lilburn, Georgia06.2024
Skills
- Time management
- Strategic planning
- Client relationship management
- Problem solving
- Scheduling software
- Patient billing
- Communication skills
- Sales techniques
- Rehabilitation exercises
References
References available upon request
Timeline
Breakfast Attendant
Hunter Massage Therapy
02.2024 - 12.2024
Bartender
Stars and Strikes
03.2020 - 12.2023
Bartender/ Server
Buffalo Cafe
07.2018 - 02.2020
Owner
Hunter Massage Therapy
02.2016 - Current
Bartender
Longhorn Steakhouse
03.2012 - 06.2017
Massage Therapist
$20 Chiropractic
03.2011 - 01.2016
Bartender
Longhorn Steakhouse
02.2010 - 06.2018
Neuromuscular degree -
Georgia Gwinnett College