Andrew Mills
Bradenton,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and personal goals.
Overview
4
4
years of professional experience
Work History
Pro Shop Attendant
Rosedale Golf & Country Club
Lakewood Ranch, FL
05.2021 - Current
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Operated cash register to accept cash, credit card and gift card payments.
- Educated members and customers on new products, services and discounts to promote additional sales.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Stocked and restocked inventory on sales floor to boost sales and meet company demands.
- Assisted in merchandising by creating new, interesting and visually pleasing displays within store.
- Wrote order supply requests to replenish merchandise.
- Greeted customers, helped locate merchandise and suggested suitable options.
Pro Shop Manager
Gainesville Golf And Country Club
Gainesville, FL
08.2020 - 05.2021
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Operated cash register to accept cash, credit card and gift card payments.
Flooring Associate
The Home Depot Inc
Bradenton, FL
01.2020 - 08.2020
- Assisted customers by quickly locating merchandise in showroom.
- Provided ongoing guest service.
Pro Shop Attendant
West End Golf Course
Gainesville, FL
08.2018 - 12.2019
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Operated cash register to accept cash, credit card and gift card payments.
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
Education
Bachelor of Science - Business Administration
University of Florida
Gainesville, FL04.2022
Skills
- Strong Communication and Interpersonal Skills
- Customer Experience
- Cash Register Operation
- Engaging with Diverse Customers
- Merchandising and Display
- Adaptable and Flexible
- Team Cooperation
- Goal-Driven
Timeline
Pro Shop Attendant
Rosedale Golf & Country Club
05.2021 - Current
Pro Shop Manager
Gainesville Golf And Country Club
08.2020 - 05.2021
Flooring Associate
The Home Depot Inc
01.2020 - 08.2020
Pro Shop Attendant
West End Golf Course
08.2018 - 12.2019
Bachelor of Science - Business Administration
University of Florida
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