Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Sr. Project Manager - Business Process Management
ARCH INSURANCE GROUP INC
Jersey City, NJ
07.2021 - Current
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Built successful project plans covering objectives, resources and staffing to meet schedules.
Drove team success through shared vision and recognition of quality performance.
Closely collaborated with project members to identify and quickly address problems.
Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Maintained schedules to meet key milestones at every project phase.
Communicated project plans and progress to key stakeholders and project contributors.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Formulated integration system process flows, business process model and notation (BPMN) plans and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
Produced Speed to Market reports biweekly, updating customers and senior leaders on progress and roadblocks.
Managed and delivered highest number of STM projects per year and increased business dollars by 10%.
Project Manager
Curion
Old Bridge, NJ
02.2018 - 07.2021
Achieved project deadlines by coordinating with contractors to manage performance.
Managed projects from procurement to commission.
Defined plans and resources required to meet project goals and objectives.
Modified and directed project plans to meet organizational needs.
Headed project teams specializing in design and launch activities.
Maintained open communication by presenting regular updates on project status to customers.
Assembled and trained cross functional Agile pilot team and successfully implemented Scrum
framework, resulting in adding value to client deliverables and reduced overall cost and time for the
company, along with increased productivity by actor of 17%.
Research Project Manager
CRG Global CSS/Datatelligence
Yorktown, NY
01.2015 - 01.2018
Recruited and oversaw personnel to achieve performance and quality targets.
Reported regularly to managers on project budget, progress and technical problems.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Adhered to budget requirements with excellent planning and consistent expense monitoring.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used Microsoft Word and other software tools to create documents and other communications.
Used coordination and planning skills to achieve results according to schedule.
Led projects and analyzed data to identify opportunities for improvement.
Saved $ 50000 by implementing cost-saving initiatives that addressed long-standing problems.
Project Coordinator
Cohort Digital Media
New York, NY
03.2013 - 12.2014
Coordinated presentations for customers and project members to detail project scope, progress and results.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Sent newsletters and bulletins using MailChimp and dotmailer.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
Planned and executed annual Web conference for two consecutive years, while providing custom branding opportunities and strategic sponsorships to increase visibility and maximize marketing efforts, resulting in over 60% increase in sponsorship revenue.
Education
Master of Arts - Business Administration
University of Sheffield
United Kingdom
04.2005
Bachelor of Science - Communication Studies
University of Macedonia
Skopje, North Macedonia
02.2002
Skills
Change Management Process
Project Goals and Milestones
Agile Principles
Managing Multiple Projects
Requirements Definition
Best Practices and Methodologies
User Acceptance Testing (UAT)
Microsoft Visio
Team Meetings
Leading Projects
Microsoft SharePoint and MS Outlook
Business process improvement
Accomplishments
Achieved Business Process Improvement by completing Process Flow Maps with accuracy and efficiency.
Documented and resolved project risk which led to preventing high severity issue and project creep.
Collaborated with team of twenty stakeholders in the development of complex speed to market projects.
Assembled and trained a cross functional Agile pilot team and successfully implemented Scrum
framework, resulting in adding value to client deliverables and reduced overall cost and time for the
company, along with increased productivity by a factor of 17%.
Resolved product issue through consumer testing.
Used Microsoft Excel to develop team capacity tracking spreadsheets.
Certification
Process Modeling with BPMN - BPMN Institute
Certified Project Manager, PMP, CAPM - Project Management Institute
Certified Scrum Master - Scrum Alliance
Certified In ASANA Project Management
Business Communication - Continuing Education - Hunter College , New York
Languages
English
Native or Bilingual
Macedonian
Native or Bilingual
Croatian
Full Professional
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