Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

ANA MEZA

Unit Clerk
LOS ANGELES,CA

Summary

Unit Clerk experienced coordinating employee and company records, restocking supplies and answering multi-line phone systems for fast-paced food service units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.

Meet clerical and operational requirements of unit with efficient paperwork coordination, records management and supply organization. Diplomatic and caring in addressing employees needs. Responsive and hardworking with team-oriented nature.

Astute unit clerical administrative professional trained in front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized office professional with top-notch administrative skills and solid background in university and healthcare industry. Independently handles clerical needs and correspondence to support smooth business operations.

Overview

16
16
years of professional experience

Work History

Unit Clerk

Sodexo/LMU
LOS ANGELES, United States
08.2021 - Current
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Executed record filing system to improve document organization and management.
  • Developed correspondence letters, memos and emails.
  • Coordinated, scheduled and arranged business meetings and travel calendars.
  • Maintained staff directory and company policy handbook for human resources department.
  • Streamlined processing procedures for various financial and employee documents to improve traceability.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Food Service Worker

Childrens Hospital
Los Angeles, CA
07.2019 - 03.2020
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Observed customer purchases in line and differentiated between standard portions.

Dietetic Clerk

Morrison Healthcare Food Services
Los Angeles, CA
11.2017 - 01.2020
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
  • Referred patients to appropriate outpatient settings for additional diet education and support.
  • Maintained Type systems for menu management and nutritional data.

Room Service Operator

Sodexo/PIH Good Samaritan Hospital
Los Angeles, CA
05.2009 - 10.2017
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Delivered prompt service to prioritize customer needs.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Food Service Worker/Cashier

U.S.C Cancer Norris Hospital
Los Angeles, CA
07.2004 - 07.2008
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Theodore Roosevelt Senior High School
Los Angeles, CA
06.2004

Skills

  • Faxing Orders
  • Office Supplies and Inventory
  • Unit Loading
  • Transcribing Orders
  • Computer Proficiency
  • Call Transfers
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Office Management

Timeline

Unit Clerk

Sodexo/LMU
08.2021 - Current

Food Service Worker

Childrens Hospital
07.2019 - 03.2020

Dietetic Clerk

Morrison Healthcare Food Services
11.2017 - 01.2020

Room Service Operator

Sodexo/PIH Good Samaritan Hospital
05.2009 - 10.2017

Food Service Worker/Cashier

U.S.C Cancer Norris Hospital
07.2004 - 07.2008

High School Diploma -

Theodore Roosevelt Senior High School
ANA MEZAUnit Clerk