Overview
Work History
Education
Skills
Timeline
Generic

Amber Behrendt

Aurora,IL

Overview

5
5
years of professional experience

Work History

General Manager of Food Service

A&W® Restaurants
North Aurora, IL
03.2021 - Current
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Helped general management develop prices based on inventory costs and portion sizes.

Machine Operator Assembler,

UFP
Clinton, IA
01.2013 - 04.2016
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Maintained equipment performance by lubricating and cleaning components.
  • Manually set up machinery, lathes and grinders.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Read and interpreted blueprints and schematics for production runs.
  • Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.
  • Kept detailed production records and identified hold-ups.
  • Set up and operated various machine tools and jigs to produce precision parts.

Education

High School Diploma -

Rock Falls High School
Rock Falls, IL
06.2004

Skills

  • Flexible and Adaptable
  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Self-Motivated
  • Self-motivated professional
  • Microsoft Office
  • Active Listening
  • Good listening skills
  • Decision Making
  • Responsible
  • Data Entry

Timeline

General Manager of Food Service

A&W® Restaurants
03.2021 - Current

Machine Operator Assembler,

UFP
01.2013 - 04.2016

High School Diploma -

Rock Falls High School

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