Amanda Trerotola

School Volunteer

• Prepared materials for class activities and art projects.
• Assisted classes with parties and events.
• Supervised one or more center activities as directed by classroom teacher.
• Monitored students in lunchroom and at recess.
• Accomplish duties of room parent for elementary school.
• Volunteer for Kindergarten kid writing program to help children learn basic writing skills.
• Baked treats to sell at events.

Pet Sitter

• Maintained clean and organized boarding areas
• Administered medication
• Provided food, water, and adequate excercise multiple times daily.
• Made sure pets were comfortable, healthy, and felt safe.

Tutor

• Assisting with homework, projects, test preparation, papers, research, and other tasks.
• Working to help them understand key concepts, review, and apply effective study skills.

Appointment Setter

• Calling prospective clients using a list of phone numbers and researching potential clients.
• Scheduling a consultation between a client and sales representative.
• Keeping a detailed log of calls.
• Persuading potential clients of any leads in the industry.

Professional Organizer

• Organize various rooms
• Execute a well planned out system that works for the client
• Cleaning out spaces
• Shopping for organizing supplies
• Promoting via social media
• Developing specific plans for multiple needs

Animal Rescue Advocate

• Help raise awareness for rescue animals
• Donate, promote and advocate for animals in need.

• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Reconciled cash drawer and resolved discrepancies.
• Counted and packaged currency and coins.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Provided customer records, account statements and copies of checks.
• Sold and cross-sold bank products to new and existing customers.
• Turned in excess cash to maintain drawer security.
• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
• Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
• Develop and maintain positive relationship with customers.
• Identify investment needs of customers.

• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Greeted new customers, discussed specials and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Stayed up-to-date on menu changes to help customers make food choices.
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
• Cultivated warm relationships with regular customers.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Supervised restocking of salad bar and buffet for lunch and dinner service.
• Noted special patron requests and followed up with kitchen to confirm delivery.

• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Greeted new customers, discussed specials and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Stayed up-to-date on menu changes to help customers make food choices.
• Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Providing excellent service.

• Greet customers
• Assists customers in locating items
• Process register transactions, refunds, and returns
• Stock and organize shelves
• Counts out register drawer end of shift
• Restocks, replaces and organizes items on sale floor.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.