Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Amanda Guimaraes

Boca Raton,FL

Summary

Industrious Cocktail Server eagerly pursuing a VIP Bottle Service role in which commitment to personable and efficient service will be highly valued. In-depth knowledge of service industry best practices and bartending methods demonstrated over 8 years of serving experience.

Overview

4
4
years of professional experience

Work History

VIP Bottle Server

Cucina Palm Beach
Palm Beach, FL
09.2021 - Current
  • Maintained customer satisfaction with timely table check-ins to assess bottles and beverage needs.
  • Anticipated guest needs and provided proactive service.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Assisted with bartending duties during high-volume shifts.

VIP Bottle Service Waitress

Honey
Delray Beach, FL
10.2020 - 09.2021
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
  • Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
  • Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses, silverware and plates.
  • Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.

VIP Bottle Service Waitress

One 11
Boca Raton, Florida
08.2020 - 01.2021
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
  • Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
  • Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses, silverware and plates.
  • Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.

Waitress/VIP Bottle Service Waitress

Barracuda Seafood And Gril
Deerfield Beach, FL
11.2018 - 06.2020
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
  • Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
  • Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses, silverware and plates.
  • Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.

Waitress

Legends Tavern And Grille
Deerfield Beach, FL
01.2018 - 06.2018
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Informed customers about daily and seasonal specials.

Education

Associate of Science - Emergency Medical Technology

City College - Fort Lauderdale
Fort Lauderdale, FL
05.2019

Skills

  • Order Accuracy and Delivery
  • Guest Relations Management
  • Food and Beverage Service
  • Customer Satisfaction
  • Dining Room Cleaning and Upkeep
  • Covid Symptom Screening
  • Age Verification
  • Conflict and Complaint Resolution
  • Guest Seating
  • Team Player
  • Order Placement
  • Guest Flow
  • PPE Guideline Compliance
  • Persuasive Selling
  • Specials Promotion and Upselling
  • Menu Memorization and Presentation
  • Warm and Friendly
  • Able to Lift 30 Pounds

Timeline

VIP Bottle Server

Cucina Palm Beach
09.2021 - Current

VIP Bottle Service Waitress

Honey
10.2020 - 09.2021

VIP Bottle Service Waitress

One 11
08.2020 - 01.2021

Waitress/VIP Bottle Service Waitress

Barracuda Seafood And Gril
11.2018 - 06.2020

Waitress

Legends Tavern And Grille
01.2018 - 06.2018

Associate of Science - Emergency Medical Technology

City College - Fort Lauderdale

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Amanda Guimaraes