Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Volunteer
Amanda Carroll

Amanda Carroll

Management
Yuma,AZ

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

26
26
years of professional experience

Work History

Real Estate Professional

Realty One
01.2018 - 01.2022
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Compared recently sold area properties to determine competitive market prices.
  • Advised and informed prospective clients on current market activities and conditions.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Managed accounts payable and property settlement accounts.
  • Informed home buyer of sales, construction and warranty processes.
  • Coordinated appointments to show marketed properties.
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Wrote contracts to outline sales and purchases of properties.
  • Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
  • Increased home sales through persuasion, negotiation and closing prowess.

Office Manager

Core Balance
04.2016 - 11.2018
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

Marketing Operations Manager

Flying R Ranch
01.2014 - 03.2016
  • Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
  • Assessed marketing copy, art comps and final designs and compared with established specifications.
  • Maintain all social media accounts and website to facilitate interaction with customers
  • Implement and evolve high-impact strategies to target new business opportunities and markets.
  • Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Designed, implemented and enhanced national marketing initiatives to maximize outreach and product sales.
  • Transformed corporate website and social media platforms to better engage customers and promote sales.

Manager of Operations and Sales

Oak Creek Shirt Company
08.1997 - 12.2013
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Represented company at national and regional trade shows.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Family Readiness Group Volunteer

Air Force Family Readiness
01.2007 - 01.2008
  • Identified service gaps and located needed housing and work placement resources for individuals.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Participated in team-building activities to enhance working relationships.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Helped Readiness Volunteers build, coordinate and lead programs supporting new individuals to the military life and relocation concerns.

Education

Associate of Applied Science -

Cerra Coso Community College

EMT Certificate -

Yavapai Community College

Skills

Business Development

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Accomplishments

  • Supervised team of 100 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a company-wide, comprehensive training program for all sales team members.
  • Named "Manager of the Year" in 2010

Software

Microsoft Office

Adobe

Social Media

Spreadsheets

Presentation Tools

Timeline

Real Estate Professional

Realty One
01.2018 - 01.2022

Office Manager

Core Balance
04.2016 - 11.2018

Marketing Operations Manager

Flying R Ranch
01.2014 - 03.2016

Family Readiness Group Volunteer

Air Force Family Readiness
01.2007 - 01.2008

Manager of Operations and Sales

Oak Creek Shirt Company
08.1997 - 12.2013

Associate of Applied Science -

Cerra Coso Community College

EMT Certificate -

Yavapai Community College
Amanda CarrollManagement