Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Alyssa Quinn

Hohenwald,TN
Alyssa Quinn

Summary

Flexible Leader equally comfortable going hands-on in busy dining rooms or managing dozens of wait staff personnel and associated logistics. Thrives in high-volume environments. Passionate about providing positive experiences for customers and employees alike. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
years of professional experience

Work History

American Barrel
Columbia, TN

General Manager /Head Bartender
11.2023 - Current

Job overview

  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Tennessee Maternal Fetal Medicine
Nashville, TN

Medical Scribe
03.2024 - 06.2024

Job overview

  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.

Barino Southern Italian Restaurant
Columbia, TN

Server Team Lead
12.2023 - 03.2024

Job overview

  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.

Temecula Valley OB/GYN
Murrieta, CA

Medical Scribe
06.2021 - 12.2023

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Jack's BAR-B-Q
Lake Elsinore, CA

Server Shift Leader
06.2021 - 11.2023

Job overview

  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons

Costal Kitchen
Dana Point, CA

Server
08.2020 - 06.2021

Job overview

  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Increased sales significantly by upselling higher-end products to customers

Education

San Francisco State University
San Francisco, CA

Bachelor of Science from Physiology
01.2022

University Overview

  • Dean's List [ Fall 2021]
  • 3.32 GPA
  • M.E.D.L.I.F.E Member [President]
  • Extracurricular Activities: Volunteering at Non-profits, Organizing club events, Planning volunteering trips
  • Middle Class Scholarly Scholarship Recipient
  • Studying/preparation for MCAT

Middle Tennessee State University
Murfreesboro, TN

Master of Science from Biology
05.2024 - Current

Skills

  • Operational Efficiency
  • Conflict and Complaint Resolution
  • Guest Satisfaction
  • Customer Needs Assessments
  • Employee Development
  • Detailed Documentation
  • Community Organization
  • Efficient and Detail-Oriented
Availability
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Timeline

Middle Tennessee State University

Master of Science from Biology
05.2024 - Current

Medical Scribe

Tennessee Maternal Fetal Medicine
03.2024 - 06.2024

Server Team Lead

Barino Southern Italian Restaurant
12.2023 - 03.2024

General Manager /Head Bartender

American Barrel
11.2023 - Current

Server Shift Leader

Jack's BAR-B-Q
06.2021 - 11.2023

Medical Scribe

Temecula Valley OB/GYN
06.2021 - 12.2023

Server

Costal Kitchen
08.2020 - 06.2021

San Francisco State University

Bachelor of Science from Physiology
Alyssa Quinn