Alusine Kamara
IT Information Systems Security Specialist
Milwaukee,WI
Summary
Knowledgeable, results-oriented, and solid team player. Organize, dependable, and successful at managing multiple priorities with a positive attitude. Possesses excellent time management and problem-solving skills. Motivated to maintain customer satisfaction and contributes to company success.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Problem Solver
Amazon
Oak Creek, WI
11.2021 - Current
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Looked outside known experience to find solutions and produce results.
- Used logic and imagination to analyze situations and develop intelligent solutions.
- Networked to gather outside expertise to solve issues.
Finishing Technician
Quad Graphics
Sussex, WI
06.2019 - 11.2021
- Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
- Reviewed final aspects of finishing for compliance with established standards related to color, textures, metals, exotic woods and aged finishes.
- Monitored inventory of key tools and materials used at each project site to provide consistent availability.
- Developed and implemented new production processes.
E-Signs Representative
Crosscom National
Milwaukee, WI
04.2015 - 04.2019
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Managed relationships with distribution channel partners and determined proper sourcing methods depending on product category and discount margins.
- Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
Education
Associate of Applied Science - IT Information Systems Security Specialist
Milwaukee Area Technical College
Milwaukee, WI 08.2019 - 12.2022
Associate of Applied Science - Computer Support & Networking Administration
Brensten Education
Waukesha, WI 08.2013 - 04.2015
Skills
Software diagnosis
Timeline
Problem Solver
Amazon
11.2021 - Current
Associate of Applied Science - IT Information Systems Security Specialist
Milwaukee Area Technical College
08.2019 - 12.2022
Finishing Technician
Quad Graphics
06.2019 - 11.2021
E-Signs Representative
Crosscom National
04.2015 - 04.2019
Associate of Applied Science - Computer Support & Networking Administration
Brensten Education
08.2013 - 04.2015