Summary
Work History
Education
Skills
painting/drawing
Timeline
Barista
Alicia Fowler

Alicia Fowler

Spokane,WA

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Work History

Barista

Starbucks
Spokane, WA
12.2021 - Current
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Maintained making coffee fast and efficiently and correctly to customers order

Seasonal Associate

Bath & Body Works
Spokane, WA
10.2021 - 01.2022
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Created and built custom project plans and deliverable for customers to satisfy quality, time and budget.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Managed over 100 customers daily during holiday season

Education

No Degree - GED

Spokane Community College
Spokane, WA
03.2022

Skills

  • Packaging and Labeling
  • Equipment and Store Cleaning
  • Detail-Oriented
  • Customer Service
  • Coffee and Tea Preparation
  • Espresso Machine Operation and Maintenance

painting/drawing

i always have had a passion for painting and drawing, its always been so peaceful being able to get creative and draw then add color to the drawing and watching the picture come to live step by step.

Timeline

Barista

Starbucks
12.2021 - Current

Seasonal Associate

Bath & Body Works
10.2021 - 01.2022

No Degree - GED

Spokane Community College
Alicia Fowler