Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Alberta Pratt-Sensie

Laurel,Maryland

Summary

Enthusiastic Senior Project Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of information technology and training in project management. Motivated to learn, grow and excel in information technology (IT). Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Self-motivated approach to monitoring and resolving troublesome IT issues.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Information Technology Specialist

CMS
Woodlawn, MD
08.2012 - Current
  • Lead, administer, develop, deliver, and/or support health-related and/or human services information technology (IT)systems and services and provide IT expertise to division
  • Provide expert technical advice, guidance, and recommendations to management and other technical specialists on IT issues. Considers various implications of options and their economic viability, technical feasibility, and political impact.
  • Work with project officer on utilizing various project management, and resource estimating techniques for planning, estimating and monitoring project progress and associated development and operational costs.
  • Perform government task lead responsibilities for Medicaid IT contracts including providing technical direction to contractors and system design groups
  • Represent Division, Group and/or center at briefings, hearings and other meetings throughout CMS, other federal agencies, and states.
  • Monitor, manage, and evaluate execution of project plans and ensure projects are milestones are met in timely manner
  • Work with states to analyze business requirements to determine impact to integrate eligibility Medicaid IT systems.
  • Manage design, development, testing and implementation processes along system development life cycle for state IT projects, and recommend system designs and changes to management
  • Represent Division and participate in working groups to implement best practices in IT project management, issues, and initiatives
  • Provide leadership and technical guidance to project team members and stakeholders to ensure alignment to goals of organization
  • Collaborate and negotiate with various stakeholders and project teams while maintaining transparency and honesty to attain goals of department or program improvement
  • Provide expert technical advice, guidance, and recommendations to management and other technical specialists for operations and activities of Division's information technology (IT) issues
  • Collaborate with leadership team to assist with project plans and timelines
  • Prepare and present status reports and briefings to senior management and internal stakeholders on IT related project and policies, project progress, timelines, resources, and deliverables.
  • Prepare and present progress reports and coordinate and lead project status meetings.
  • Prepare, review, and edit IT documents, contract language, and requirements to ensure clarity and accuracy
  • Prepare project status reports (monthly, biweekly, and daily) by collecting, analyzing, and summarizing information and trends, and provide updates to executive and senior management
  • Contribute to Federal Interagency Collaboration workgroup to coordinate meetings, assist in development of agendas, creating minutes and follow-up action items.

Director of Nursing

Social Health Services Group
Columbia, Maryland
09.2009 - 11.2014
  • Gathered statistical data for improving Patient Safety Root Cause Analysis process
  • Provided assessment of Developmental Disabilities Administration (DDA) policies, projects, data related to measurement of quality, legislative, and administrative proposals
  • Developed, evaluated, and interpreted health program policies for all SHSG residential homes
  • Provided contract or project management related to quality of nursing services and health care delivery
  • Worked closely with Quality Assurance Coordinator to prepare briefing materials related to quality measurements and health assessment
  • Reviewed and analyzed various implications of enforcing program requirements/policies
  • Utilized clinical judgment skills to determine viability and feasibility of large-scale recovery audits
  • Conducted special studies and develop comparative analyses to evaluate effectiveness of clinical practices and health care services provided
  • Conducted clinical technical reviews and assists non-clinical staff in development and review of clinical reviews
  • Consulted with experts in delivery of nursing services and health care delivery to obtain information or assistance related to issues of concern
  • Provided recommendations regarding clinical aspects of nursing practice and nursing programs
  • Researched relevant background information in order to make effective policy recommendations.

Senior Business Analyst/ Project Team Lead

Northrop Grumman
Baltimore, Maryland
11.2010 - 08.2012
  • Responsible for leading change control management (e.g., reviewing change control and management request plans and procedures) and conducted IT strategic planning and project management activities in areas of project management, capital planning, facilitated teams in conducting analyses, developing goals, objectives, and strategies, and in other strategic, tactical, and business planning activities
  • Performed system analysis and design, and translated business requirements into technical specifications
  • Consulted with customer on functional requirements, and developed system design specifications
  • Led and served as subject matter expert for Section 508 matters for HIPAA (Health Insurance Portability and Accountability Act) Eligibility Transaction Systems (HETS) project
  • Managed requirement gathering, designing, coding, test plan development initiatives, and tracked requirements in Dynamic Object Oriented Requirements System (DOORS)
  • Managed and led editing and reviewing of all deliverables for review by Quality Assurance team and CMS
  • Conferred with project personnel to identify and resolve issues
  • Monitored and tracked project milestones and deliverables
  • Coordinated with system programmers to ensure that all artifacts were completed in timely manner
  • Directed and coordinated activities of project personnel
  • Prepared project status reports by collecting, analyzing, and summarizing information and trends, and provide updates to executive and senior management
  • Provided mentoring to new team members by providing them with insight on areas of improvement

Lead Information Technology Business Analyst

Quality Software Services, Inc
Baltimore, Maryland
10.2009 - 11.2010
  • Managed projects for change requests and customer implementations
  • Managed and led business and functional requirements gathering and tracking in DOORS
  • Managed and led editing and reviewing all deliverables for Shared Systems Analysis (SMSA) project prior to delivery to Quality Assurance team and Centers for Medicare and Medicaid Services (CMS)
  • Led data analysis of all claims systems to reduce fraud with CMS client
  • Served as technical lead to ensure accuracy of Medicare and Medicaid beneficiaries data in CMS shared systems
  • Coordinated with data modelers and Database Administrators (DBA) and ensured that all technical artifacts are completed by deadlines
  • Experienced in CMS systems such as Medicare Advantage and Prescription Drug System (MARx), Medicare Beneficiary Database (MBD), Mainframe (TSO), and Health Plan Management System (HPMS), and Remedy Support System
  • Served as Subject Matter Expert in researching and resolving complex issues received from Part D Drug plans concerning Medicare Part A, B, C, and D enrollment, disenrollment, premiums, business and technical guidelines, and policies and procedures
  • Collaborated with Project Management Office (PMO) to ensure CMMI standards are met for all project deliverables

Senior Healthcare Analyst

Bureau of Medicine and Surgery
Washington, DC
09.2001 - 12.2004
  • Gathered statistical data for improving Patient Safety Root Cause Analysis process
  • Provided consultation and advised Medical Treatment Facilities (MTF) Risk managers in DOD setting on how to improve patient safety
  • Led developing software test plan and procedures for development, integration, informal, formal, and system testing
  • Managed functional requirements in creation and launch of Navy Risk Management Patient Safety web site
  • Provided and managed ongoing system support for Patient Safety website
  • Reviewed Judge Advocate General Manual (JAGMAN) malpractice claims Subject Matter Expert for Navy Surgeon General and Navy MTFs
  • Collaborated with senior level personnel in decision making of patient safety issues and concerns
  • Responsible for maintenance of automation within field of patient care and nursing informatics
  • Implemented and developed software ongoing upgrade with training of staff
  • Analyzed, designed, and evaluated clinical and business information systems
  • Resolved queries and problems of staff and resolved them.

ICU Charge Nurse

Suburban Hospital
Bethesda, Maryland
09.1998 - 09.2001
  • Supervised and delegated assignments to staff in accordance to needs of intensive care unit (ICU) patients to promote customer satisfaction by complying with Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and facility policies and procedures
  • Oversee other nurses performance and ensured a high level of patient care was provided for ICU patients
  • Responsible for managing unit, administration, and attending all clinical meetings in absence of unit manager
  • Prioritized and directed admissions, transfers, discharges, and general flow of patients in unit
  • Observed and evaluated quality of nursing care provided including inter-disciplinary rounds and reviewing documentation in clinical records
  • Collaborated with unit manager in creating staff schedules and informing staff of changes to protocol
  • Served as resource person to staff
  • Served as member of hospital’s Cardiac Arrest and Rapid Response Team
  • Coordinated and managed staff resources to meet changing institutional and patient needs
  • Allocated available resources to promote safe, efficient, and quality patient care
  • Provided leadership in application of nursing process to patient care
  • Provided leadership in identifying and addressing ethical issues with patients and staff, including initiating and participating in ethical consultations

Education

Ph.D. - Information Technology

Walden University
Minneapolis, MN
07.2020

Master of Science - Nursing Informatics

University of Maryland At Baltimore
Baltimore
05.2001

Bachelor of Science - Nursing

Clayton State University
Morrow, GA
12.1998

Skills

  • Virus Protection
  • Application Configuration
  • Startup and Shutdown Management
  • User Support

Affiliations

  • Project Management Institute

Certification

  • Project Management Professional
  • Licensed Registered Nurse
  • FAC/COR Level I

Timeline

Information Technology Specialist

CMS
08.2012 - Current

Senior Business Analyst/ Project Team Lead

Northrop Grumman
11.2010 - 08.2012

Lead Information Technology Business Analyst

Quality Software Services, Inc
10.2009 - 11.2010

Director of Nursing

Social Health Services Group
09.2009 - 11.2014

Senior Healthcare Analyst

Bureau of Medicine and Surgery
09.2001 - 12.2004

ICU Charge Nurse

Suburban Hospital
09.1998 - 09.2001

Ph.D. - Information Technology

Walden University

Master of Science - Nursing Informatics

University of Maryland At Baltimore

Bachelor of Science - Nursing

Clayton State University

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Alberta Pratt-Sensie