Aditya Nad
Investigation Specialist, Amazon CTPS BRP PRO
Bengaluru,Karnataka
Summary
- Scientifically minded with an appetite for logic and reason
- Sharp analytical skills with focus on identifying problems and providing solutions.
- Hard-worker, driven, eye for detail, pro-active and can seamlessly integrate into any work environment to maximize outputs.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Investigation Specialist
Amazon
Bengaluru, Karnataka
08.2019 - Current
- Investigated hundreds of thousands of transactions on Amazon's e-commerce platform to safeguard customers and protect them from payment related fraud, misuse and abuse. Investigating multiple stores namely Amazon.com, Amazon.ca, Amazon.com.tr
- Currently, working as Mentor to a NH FQ batch(NA)(2 weeks left)
- Working on multiple queues like Account Closure & Data Deletion(ACDD), Data Subject Access Request(DSAR), Repeat Contact Resolution(RCR), Account-Recovery, Escalations and more.
- Implemented multiple process changes - GWF, Triton Ajuda Blurbs.
- Member of RnR Core Team.
Education
B.Tech - Instrumentation & Control
Manipal Institute of Technology
Manipal, Karnataka 08.2015 - 07.2019
Skills
MS Office
Music, Quizzing, Reading
- I love music and I believe it can convey emotions which words cannot.
- I like to read and consume information about everything under the sun.
Timeline
Investigation Specialist
Amazon
08.2019 - Current
B.Tech - Instrumentation & Control
Manipal Institute of Technology
08.2015 - 07.2019
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