Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic

Adam Wooten

Insurance Customer Service Representative
Richmond,VA

Summary

Influential Insurance Sales Agent with 4 years of experience customizing insurance programs, explaining features and advantages and developing successful marketing strategies. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales. Proficient in Microsoft Office Suite.


Driven Web Developer skilled in team collaboration to formulate and conceptualize corporate web presence. Embraces challenging projects requiring detailed coding changes, search engine-related considerations and security. Integrates knowledge of visual arts to develop functional, appealing, custom-made web products and services.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work History

Insurance Sales Representative

Allianz Worldwide Partners
Petersburg, VA
03.2018 - 08.2022
  • Maintained detailed records of customer information and policy sales.
  • Reviewed customer needs and financial means to determine appropriate policy offerings.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.

Truck Driver / Dispatcher Office Assistant

1Source Delivery
Richmond, VA
07.2015 - 09.2018
  • Relayed information about delivery changes and new orders.
  • Used pallet jacks, handcarts and dollies to transport products to truck and to customers.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Prevented damage to packages and products by correctly securing loads.
  • Assisted driver with product or package deliveries to residential and commercial locations.

Customer Service Assistant

Whole Foods Market
Glen Allen, VA
02.2012 - 03.2015
  • Answered customer questions about product availability and shipment times.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Trained staff on operating procedures and company services.
  • Cross-trained and backed up other customer service managers.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.

Education

High School Diploma -

Meadowbrook HIgh School
Richmond, VA
09.2001 - 06.2005

Associate of Applied Science - Accounting

John Tyler Community College
Chester, VA
09.2006 - 05.2007

BBA - Accounting And Business Management

Independence University
Remote - Online
03.2015 - 01.2017

Skills

    Product knowledge

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Insurance Sales Representative

Allianz Worldwide Partners
03.2018 - 08.2022

Truck Driver / Dispatcher Office Assistant

1Source Delivery
07.2015 - 09.2018

BBA - Accounting And Business Management

Independence University
03.2015 - 01.2017

Customer Service Assistant

Whole Foods Market
02.2012 - 03.2015

Associate of Applied Science - Accounting

John Tyler Community College
09.2006 - 05.2007

High School Diploma -

Meadowbrook HIgh School
09.2001 - 06.2005

Similar Profiles

CREATE PROFILE
Adam WootenInsurance Customer Service Representative