Abismrita Sharma

Dedicated International Trade compliance professional with 8.3 years of work experience and a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals. Excellent reputation for resolving problems and improving customer satisfaction.

• Worked with tech team to automate the classification process for ease of classification and better database management. Worked towards developing and implementing Bedith (Beagle and Edith) tool, in testing different models and providing input to the program team on the feasibility of usage of the tool in classification. Following the implementation of Bedith, the team's overall performance had been significantly improved (Quality improved from 98% to 100% in the following quarter and productivity improved by 24%)
• Introduced RCA (Root cause analysis) and CAPA (corrective and preventive action) techniques to reduce classification errors and keep track of the training and mentoring requirements for the associates. Implemented many CAPA initiatives which led to quality improvement for the team by 12% in 2022.
• Onboarded ADD/CVD analysis process for amazon private brands products. Introduced multiple channels of inflows for HTS defect reduction HTS classification team and also onboarded multiple marketplace audits (AE, AU, MX and SG).
• Received Beyond award for projects and innovations at Amazon, multiple Ace of Spades awards as top performer in Amazon and employee of the year award in Amazon for ownership and customer obsession.