Abhinit Gogia

• Opened strategic opportunities worth $300K+ with institutional Web3 projects, Layer-2 ecosystems, and neo-banking partners across APAC and MENA, building a pipeline ready to leverage white-label payment architecture
• Identified, engaged, and developed relationships with institutional partners across fintech, payments, and digital asset ecosystems
• Worked closely with onboarding, compliance, and product teams to streamline partner activation and lifecycle management
• Evaluated market opportunities, supported strategic decision-making and contributed to expansion strategy
• Represented the company across industry events, networking initiatives, and ecosystem conversations to strengthen market visibility and commercial opportunities
• Led ecosystem-driven demand generation initiatives across digital channels, partnerships, events, and community-led campaigns to accelerate adoption and pipeline growth.
• Used AI-assisted workflows and CRM-driven tracking systems to improve pipeline visibility, reporting, and partner coordination
• Worked closely with product teams on infrastructure, onboarding flows, and system design decisions
• Exposure to digital asset infrastructure, wallets, APIs, and platform-based architectures

• Served as an integral member of the core operational team, driving ecosystem value, B2B adoption, and strategic growth that positioned the protocol for a successful acquisition by a US public company
• Led institutional client onboarding and service delivery workflows for 30+ enterprise clients across digital asset and Web3 infrastructure environments, coordinating closely with product, compliance, and business teams
• Managed relationships with 10+ channel partners and 15+ strategic collaborators across fintech, infrastructure, and digital asset ecosystems
• Optimized user acquisition funnels and onboarding journeys to improve conversion rates, activation, and overall growth efficiency.
• Built and standardized onboarding, pricing, documentation, and client communication frameworks to improve operational efficiency and support scalable enterprise adoption
• Worked closely with founders and enterprise stakeholders to identify commercial opportunities, improve client lifecycle management, and strengthen long-term strategic relationships
• Influenced revenue growth, pricing models, and commercial strategy contributing to ARR and pipeline expansion
• Supported institutional and government-aligned partnership initiatives through structured stakeholder coordination and operational execution
• Collaborated with onboarding and compliance functions to streamline client activation workflows, reduce onboarding friction, and improve conversion efficiency by 70%+
• Established tracking and reporting systems for client onboarding, payments, engagement, and operational visibility across distributed teams
• Contributed to scaling revenue to ~$100K ARR through improvements in onboarding workflows, pricing structures, conversion processes, and strategic partnership initiatives
• Secured key institutional partnerships and developer adoption for MetaKeep’s smart contract and wallet infrastructure, aligning decentralized wallet utility with mass-market Web3 applications
• Leveraged AI-assisted workflow and documentation systems to improve execution speed, reporting, and operational coordination across global teams
• Acted as escalation point for key enterprise client issues, ensuring timely resolution and maintaining high levels of client satisfaction and retention
• Collaborated closely with executive leadership to streamline institutional positioning and ensure commercial metrics met rigorous corporate governance and due diligence standards

• Led go-to-market strategy, ecosystem partnerships, and growth initiatives for a fintech platform operating across APAC markets
• Built an early user acquisition engine that generated 31k+ waitlist signups and scaled the community to 45k+ members pre-launch
• Partnered with 20+ Web3 and DeFi projects to embed alternative payment rails, building a localized distribution channel in the APAC region to accelerate post-launch user acquisition
• Worked closely with product, design, and growth teams to improve user onboarding, positioning, and engagement strategies
• Evaluated market opportunities, supported strategic decision-making and contributed to expansion strategy
• Influenced revenue growth, pricing models, and commercial strategy contributing to ARR and pipeline expansion
• Leveraged AI tools to improve operational efficiency, research, and decision-making
• Improved customer acquisition efficiency through community-led growth, strategic partnerships, and low-cost distribution channels across fintech and Web3 ecosystems.
• Developed community and ecosystem-led engagement strategies that strengthened user retention, repeat engagement, and long-term platform adoption.
• Built KPI tracking and reporting systems to improve operational visibility and partner performance measurement
• Helped shape growth and market expansion initiatives that contributed to the platform crossing $14M+ in transaction volume and 12k+ users
• Managed cross-functional coordination across branding, partnerships, community, and campaign execution in a fast-moving startup environment

• Helped scale developer adoption and ecosystem growth for a decentralized cloud deployment platform across Web3 communities and partner networks
• Built and managed a pipeline of 100+ ecosystem partners, developer projects, and strategic collaboration opportunities through targeted outbound efforts and industry engagement
• Led GTM initiatives across community growth, developer onboarding, partnerships, and user acquisition, contributing to growth from 100 to 3,000+ users and ~14,000 deployments within 10 months
• Worked cross-functionally with product, design, and leadership teams to improve user onboarding, product positioning, and market visibility
• Developed and executed partnership-led growth campaigns, community activations, and ecosystem collaborations across online and offline channels
• Supported business development and strategic partnership initiatives to expand distribution and increase platform adoption within the Web3 developer ecosystem
• Leveraged data insights, user feedback, and market analysis to refine positioning, improve engagement, and identify scalable growth opportunities

UtterNow is a customer experience management platform for businesses that helps them learn from real-time customer insights.(Yelp for India)

• Listed 19k+ businesses on the platform
• Raised AED 250k+ in the pre seed round to onboard initial set of users & set up a team to streamline the product, enhance sales & iron out company operations.
• Teamed with business owners on determining annual operational targets and outlining needed quality improvements.
• Developed Continuous Improvement Training programs for onsite implementation.
• Trained 100+ business owners to improve productivity & customer experience, which saved businesses money & time.
• Improved inventory management and experience management processes to meet business goals.
• Built operational and customer engagement frameworks to improve business acquisition and retention.
• Investigated and addressed business development challenges to proactively mitigate problems.
• Used customer and market insights to improve operational efficiency and support expansion initiatives.
• Directed technological improvements, reducing waste and business bottlenecks.
• Participated in high-level hiring decisions for key leadership positions, conducted senior hire interviews and nominated new board members.
• Drove implementation of new market expansion to propel business forward and adapt to market changes.
• Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
• Built productive relationships with industry partners and competitors to support strategic business objectives.

• Managed a 35+ member multicultural operations team supporting customer servicing, process execution, and operational performance across banking workflows
• Led process optimization and operational improvement initiatives focused on reducing turnaround times, improving service quality, and increasing efficiency across customer operations
• Collaborated with internal stakeholders to streamline onboarding, reporting, and service delivery processes while maintaining compliance with operational standards
• Built KPI tracking and reporting systems to improve operational visibility and partner performance measurement
• Analyzed operational data and customer feedback to identify workflow bottlenecks and implement scalable process improvements
• Drove customer experience and service quality initiatives that significantly improved NPS and operational responsiveness
• Trained and mentored team members across customer operations, service excellence, and process improvement frameworks

• Evaluated impact of process change on overall operation and determined return on investment.
• Responded rapidly to market shifts to make changes to corporate processes.
• Improved efficiency and effectiveness of performance and management of 100+ processes across departments.
• Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
• Engaged employees and customers through various events, including trade shows, seminars and workshops.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Managed change among staff to achieve buy-in and cooperation and overcome resistance.
• Trained 200+ staff across levels & departments on enhanced processes, customer centricity and improved company culture.

• Delivered customer support and sales assistance across high-volume travel operations while consistently maintaining strong customer satisfaction scores
• Developed early experience in customer relationship management, sales operations, and service delivery within a fast-paced consumer business environment
• Recognized internally for customer service performance and problem resolution capabilities