Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Chess
Languages
Timeline
Generic

Abdirahman Ali Mohamed

Menomonee Falls,United States

Summary

Highly organized Logistics Specialist with dedication to promoting productivity. Highly familiar with professional shipment processes with five years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination. Detail-oriented with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.

Overview

8
8
years of professional experience
1
1
Certification

Work History

SASMO Unit Supply Specialist III

US Army
Portage, WI
03.2021 - Current
  • Maintained hardware for quick reaction force teams to support client infrastructure with GCSS-Army software enablers. Maintained knowledge base (including fielding documents for all hardware) and technical training bulletins.
  • Ensures help desk tickets, when resolved, contain sufficient and correct verbiage along with appropriate documentation (training bulletins, workarounds, End Users Manual Plus (EUM+) and more
  • Automated supply and inventory system for the proximity and accounting of organizational and installation supplies, equipment, and networks.
  • Scheduled and perform preventive and administrative maintenance on equipment and weapons. Prepare documents, such as work orders, bills of lading, and shipping documents to route materials for distribution to subordinate units utilizing Microsoft, Adobe, and SAP (GCSS Army
  • Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
  • Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
  • Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.

Outreach Coordinator

Ma'ruf Center For Youth Innovation
Milwaukee, WI
02.2018 - Current
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Collected data, input records and protected electronic files.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Initiated and coordinated visits by influential persons and community groups for marketing exposure.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Conducted community workshops to promote different programs and educate public on available services.

Bank Teller

U.S. Bank
Milwaukee, WI
05.2017 - 05.2019
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Sold and cross-sold bank products to new and existing customers.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.

Education

IT Professional 6, Information Technology - Information Technology

Detroit School of Digital Technology
Detroit, MI
12.2022

Skills

  • Supply Chain Applications Systems
  • User Support
  • Software Management
  • Network Security
  • Scheduling and Coordinating
  • Finance and Accounting Oversight
  • International Logistics
  • Supply Chain Operations
  • Critical Thinking
  • Project Management
  • Staff Management
  • Flexible and Adaptable

Accomplishments

    U.S. Army- Supply Excellence Award

  • Enhanced readiness of Army unit.
  • Provided superior supply operations for the National Guard to accomplish mission objectives.

Certification

Security Clearance (Secret) - U.S. Army

Cyber Security Fundamentals - U.S. Army

Cyber Antiterrorism Awareness - U.S. Army

Joint Logistics Enterprise (JLEnt) - U.S. Army

NCO Basic and Distributed Leader Course - U.S. Army

Unit Supply Specialist III - U.S. Army

Data Mining GCSSA- U.S. Army

Chess

On my spare time I compete in virtual games of chess. I have been playing since elementary. My effort let me to taking 1st place in my High school competition. I am constantly growing everyday because of it. It helps improve my cognitive abilities, I have a stronger memory and have become a better strategic thinker.

Languages

English
Native or Bilingual
Somali
Native or Bilingual

Timeline

SASMO Unit Supply Specialist III

US Army
03.2021 - Current

Outreach Coordinator

Ma'ruf Center For Youth Innovation
02.2018 - Current

Bank Teller

U.S. Bank
05.2017 - 05.2019

IT Professional 6, Information Technology - Information Technology

Detroit School of Digital Technology

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Abdirahman Ali Mohamed